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Terms Of Service Agreement
"I need a Terms of Service Agreement for my new SaaS platform launching in Singapore in March 2025, with specific emphasis on data protection and cross-border data transfers as we'll be handling sensitive customer information across Southeast Asia."
1. Parties: Identification of the service provider and user/customer
2. Background: Brief description of the service and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Service Description: Detailed description of services provided
5. User Obligations: User responsibilities and acceptable use policies
6. Privacy and Data Protection: How user data is collected, used, and protected in compliance with PDPA
7. Intellectual Property Rights: Ownership and usage rights of content and services
8. Limitation of Liability: Scope of service provider's liability in accordance with UCTA
9. Termination: Conditions for ending the agreement
10. Governing Law: Application of Singapore law and jurisdiction
1. Payment Terms: Required for paid services, detailing fees, payment methods, and refund policies
2. Service Level Agreement: Specific performance metrics and guarantees for enterprise or premium services
3. Age Restrictions: Age requirements and restrictions for service use
4. Third-Party Services: Terms governing integration with and use of third-party services
1. Privacy Policy: Detailed privacy practices and data handling procedures in compliance with PDPA
2. Acceptable Use Policy: Detailed rules and restrictions for service usage
3. Service Level Metrics: Detailed performance standards, measurements, and compliance requirements
4. Fee Schedule: Detailed pricing information, payment terms, and fee structure
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