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1. Service Levels: Specific performance metrics and service level agreements, used when quantitative performance measures are required

2. Security Requirements: Detailed security protocols and requirements, included for implementations involving sensitive data or systems

3. Training Services: Terms related to training provision, included when partner will provide user or administrator training

4. Hardware Requirements: Specifications for hardware provision or requirements, used when implementation includes hardware components

5. Disaster Recovery: Disaster recovery and business continuity provisions, included for mission-critical implementations

6. Change Control: Procedures for managing changes to scope or requirements, used for complex implementations

7. Source Code Escrow: Terms for source code escrow arrangements, included when source code access might be required

8. Localization Requirements: Specific requirements for local content or Saudization, included when required by regulation or business needs

1. Schedule 1 - Services Description: Detailed description of implementation services and deliverables

2. Schedule 2 - Commercial Terms: Detailed pricing, payment terms, and commercial conditions

3. Schedule 3 - Service Levels: Detailed service level agreements and performance metrics

4. Schedule 4 - Implementation Timeline: Project timeline, milestones, and delivery schedule

5. Schedule 5 - Technical Requirements: Detailed technical specifications and requirements

6. Schedule 6 - Testing Procedures: Acceptance testing criteria and procedures

7. Schedule 7 - Support Services: Post-implementation support and maintenance terms

8. Schedule 8 - Data Processing Agreement: Detailed terms for handling and processing data

9. Appendix A - Contact Details: Key contacts and escalation matrix

10. Appendix B - Required Documentation: List of required project documentation and deliverables