A Letter to Board of Directors Complaint is a crucial corporate governance document used in Saudi Arabia when shareholders or stakeholders need to formally raise serious concerns to a company's highest governing body. This document type is governed by the Saudi Companies Law, Corporate Governance Regulations, and relevant Capital Market Authority (CMA) regulations for listed companies. The letter should be used when previous attempts to resolve issues through normal channels have been unsuccessful, or when the matter is of sufficient gravity to warrant direct board attention. It typically includes detailed descriptions of the complaint, supporting evidence, references to relevant laws or regulations, and specific requests for action. The document must follow Saudi Arabian business customs and legal requirements, including proper formatting and the inclusion of both Gregorian and Hijri dates.
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1. Sender Details: Full name, address, shareholder/stakeholder status, and contact information of the complainant
2. Recipient Details: Full names and titles of board members or specific board committee being addressed
3. Date: Date of the letter in both Gregorian and Hijri calendars
4. Subject Line: Clear identifier of the letter as a formal complaint with reference numbers if applicable
5. Introduction: Brief statement identifying the complainant's status and right to file the complaint
6. Complaint Overview: Concise summary of the main issues being raised
7. Detailed Complaint: Specific details of the complaint with dates, events, and relevant facts
8. Legal Basis: Reference to relevant laws, regulations, or company bylaws that support the complaint
9. Previous Communications: Summary of any previous attempts to resolve the issue
10. Requested Action: Clear statement of the specific actions requested from the Board
11. Closing: Professional closing statement with deadline for response if applicable
12. Signature Block: Formal signature with name and any relevant titles or positions
1. Impact Statement: Description of how the issue has affected shareholders/company value - include when financial impact is significant
2. Third Party Involvement: Details of any external parties involved or affected - include when relevant to the complaint
3. Regulatory Notifications: Information about any regulatory bodies already notified - include when escalation has occurred
4. Proposed Solutions: Suggested remedies or solutions - include when constructive proposals are available
5. Confidentiality Notice: Statement regarding confidentiality of the complaint - include when dealing with sensitive information
6. Time Sensitivity: Explanation of urgent nature - include when immediate action is required
1. Evidence Documentation: Copies of relevant documents, correspondence, or records supporting the complaint
2. Chronology of Events: Detailed timeline of relevant events and communications
3. Shareholder Verification: Proof of shareholding or stakeholder status
4. Previous Correspondence: Copies of prior communications regarding the issue
5. Legal References: Relevant excerpts from laws, regulations, or company bylaws
6. Impact Analysis: Detailed analysis of financial or operational impact, if applicable
Relevant legal definitions
Clauses
Relevant Industries
Banking & Financial Services
Manufacturing
Real Estate & Construction
Technology
Healthcare
Retail & Consumer Goods
Energy & Utilities
Telecommunications
Transportation & Logistics
Mining & Metals
Professional Services
Insurance
Education
Relevant Teams
Legal
Corporate Governance
Compliance
Internal Audit
Risk Management
Shareholder Relations
Corporate Communications
Regulatory Affairs
Board Secretariat
Executive Office
Relevant Roles
Chief Executive Officer
Board Chairman
Company Secretary
Corporate Governance Officer
Legal Counsel
Compliance Officer
Chief Financial Officer
Internal Audit Director
Risk Management Officer
Shareholder Relations Manager
Board Committee Members
Corporate Communications Director
Regulatory Affairs Manager
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