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1. Sender's Details: Full company name, address, and contact information of the creditor
2. Date and Reference Number: Current date and your internal reference number for the complaint
3. Recipient's Details: Full company name, address, and contact information of the debtor
4. Subject Line: Clear indication that this is a formal complaint regarding non-payment
5. Opening Statement: Formal greeting and introduction stating the purpose of the letter
6. Contract Reference: Details of the original agreement or transaction, including date and reference numbers
7. Payment Details: Specific amount owed, original due date, and current outstanding period
8. Previous Communications: Summary of previous attempts to collect the payment
9. Legal Basis: Reference to relevant Saudi commercial laws and contractual obligations
10. Demand for Payment: Clear statement of the amount demanded and the expected payment deadline
11. Consequences: Statement of potential legal actions if payment is not received
12. Closing: Professional closing statement with clear contact information for response
1. Interest Claim: Include when claiming legitimate administrative or late payment charges (ensuring compliance with Sharia law)
2. Third Party Involvement: Mention if any collection agencies or legal representatives are already involved
3. Payment Plan Option: Offer of installment payments if willing to accommodate
4. Bank Details: Include when providing payment instructions for immediate settlement
5. Without Prejudice Statement: Include when the letter is part of ongoing settlement negotiations
1. Invoice Copies: Copies of all relevant unpaid invoices
2. Payment History: Statement showing partial payments made and remaining balance
3. Communication Log: Timeline of previous payment requests and responses
4. Delivery Confirmation: Proof of delivery of goods or services
5. Contract Extract: Relevant sections of the original contract regarding payment terms
6. Statement of Account: Detailed statement showing all transactions and current balance
Manufacturing
Construction
Trade & Commerce
Professional Services
Information Technology
Healthcare
Real Estate
Transportation & Logistics
Energy & Utilities
Retail
Wholesale Distribution
Engineering Services
Consulting Services
Industrial Services
Financial Services
Finance
Legal
Accounts Receivable
Credit Control
Collections
Commercial Operations
Contract Administration
Treasury
Risk Management
Compliance
Chief Financial Officer
Finance Manager
Accounts Receivable Manager
Credit Controller
Financial Controller
Legal Counsel
Commercial Manager
Business Development Manager
Contract Manager
Collections Specialist
Account Manager
Treasury Manager
Corporate Lawyer
Compliance Officer
Risk Manager
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