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The Complaint Letter For Wrong Delivery Of Books is a essential document used when customers receive incorrect book orders from retailers or distributors in Saudi Arabia. This document serves as a formal communication channel between the customer and the vendor, structured according to Saudi Arabian consumer protection laws and commercial practices. It should be used when there is a discrepancy between ordered and received books, whether the issue involves wrong titles, quantities, editions, or conditions. The letter typically includes order details, description of the error, evidence of the wrong delivery, and requested resolution. It forms the basis for seeking remedies under Saudi Arabian consumer protection legislation, particularly under the Consumer Protection Law (Royal Decree No. M/75) and E-Commerce Law if the purchase was made online.

1. Sender's Details: Full name, address, contact information, and customer reference number (if applicable)

2. Recipient's Details: Company name, department, address, and relevant contact person

3. Date and Reference Numbers: Current date and any relevant order/invoice numbers

4. Subject Line: Clear indication that this is a complaint regarding wrong book delivery

5. Order Details: Specific details about the original order including date, order number, and books ordered

6. Description of Issue: Clear explanation of what was incorrectly delivered and how it differs from the original order

7. Impact Statement: Brief explanation of how this wrong delivery has affected you

8. Previous Communication: Reference to any previous attempts to resolve the issue

9. Requested Resolution: Clear statement of what action you want the company to take

10. Closing Statement: Professional closing with expected timeframe for response