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The Cleaning Complaint Letter is a formal document used in Saudi Arabia when cleaning services fail to meet contractual obligations or quality standards. It serves as an official record of dissatisfaction with cleaning services and is typically used after informal attempts to resolve issues have been unsuccessful. The document should align with Saudi Arabian consumer protection laws and may be used in both commercial and residential contexts. The letter must be written respectfully and professionally, following local business customs, and should include specific details about the service failures, dates, and requested remedies. This document can be crucial for escalating issues to relevant authorities or as supporting evidence in potential legal proceedings under Saudi jurisdiction.

1. Sender's Details: Full name, address, and contact information of the complainant

2. Date: Current date in the appropriate format

3. Recipient's Details: Name, title, and address of the cleaning service company's responsible person or department

4. Subject Line: Clear indication that this is a complaint about cleaning services

5. Service Details: Information about the cleaning service contract, including dates, service type, and contract reference numbers

6. Complaint Description: Detailed explanation of the cleaning service issues and specific instances of unsatisfactory service

7. Impact Statement: Description of how the poor service has affected the sender

8. Previous Communications: Reference to any previous attempts to resolve the issue

9. Required Resolution: Clear statement of what action or remedy is expected

10. Closing: Professional closing statement with deadline for response and contact information