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Long Term Service Contract Template for Qatar

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Key Requirements PROMPT example:

Long Term Service Contract

"I need a Long Term Service Contract for IT infrastructure management services to be provided by a global technology company to our Qatar-based oil and gas operation, starting March 2025, with specific emphasis on data security and local content requirements."

Document background
The Long Term Service Contract is designed for use in Qatar when establishing ongoing service relationships expected to last for an extended period, typically one year or more. It is structured to comply with Qatar's Civil Code (Law No. 22 of 2004) and Commercial Code (Law No. 27 of 2006), incorporating mandatory local law requirements while providing comprehensive coverage of service delivery, performance management, and relationship governance. This document type is particularly relevant for complex service arrangements requiring detailed service levels, regular performance monitoring, and clear operational procedures. It includes provisions for Qatarization requirements, local content rules, and specific dispute resolution mechanisms aligned with Qatari legal framework.
Suggested Sections

1. Parties: Identification of contracting parties with full legal names and registration details as per Qatari requirements

2. Background: Context of the agreement and brief description of the parties' intentions

3. Definitions and Interpretation: Definitions of key terms and interpretation rules, including Arabic/English language precedence

4. Term and Renewal: Duration of the agreement, commencement date, and renewal provisions

5. Scope of Services: Detailed description of services to be provided, including service levels and standards

6. Service Provider's Obligations: Key responsibilities and commitments of the service provider

7. Client's Obligations: Key responsibilities and commitments of the client

8. Fees and Payment Terms: Pricing, payment schedule, invoicing requirements, and payment methods

9. Performance Monitoring: KPIs, reporting requirements, and performance review mechanisms

10. Staff and Resources: Requirements for personnel, qualifications, and resource allocation

11. Compliance with Laws: Obligations to comply with Qatari laws and regulations

12. Confidentiality: Protection of confidential information and trade secrets

13. Intellectual Property Rights: Ownership and usage rights of IP created or used during service provision

14. Liability and Indemnification: Limitation of liability and indemnification obligations

15. Force Majeure: Events constituting force majeure and consequences

16. Termination: Grounds for termination, notice periods, and consequences of termination

17. Dispute Resolution: Process for resolving disputes, including jurisdiction and governing law

18. General Provisions: Standard boilerplate clauses including notices, assignment, and amendments

Optional Sections

1. Insurance: Specific insurance requirements - include when services involve physical presence or high-risk activities

2. Data Protection: Data handling and privacy obligations - include when personal data processing is involved

3. Health and Safety: HSE requirements - include for on-site services or technical operations

4. Local Content Requirements: Qatarization and local content obligations - include for government or semi-government contracts

5. Business Continuity: Disaster recovery and business continuity requirements - include for critical services

6. Environmental Compliance: Environmental standards and compliance - include for services with environmental impact

7. Security Requirements: Physical and information security requirements - include for sensitive operations

8. Transition and Exit: Detailed exit management provisions - include for complex or critical services

Suggested Schedules

1. Schedule 1 - Service Description: Detailed specifications of services, including technical requirements and standards

2. Schedule 2 - Service Levels: Detailed SLAs, KPIs, and performance measurement criteria

3. Schedule 3 - Pricing and Payment Schedule: Detailed fee structure, rates, and payment milestones

4. Schedule 4 - Staff and Key Personnel: List of key personnel, qualifications, and replacement procedures

5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation

6. Schedule 6 - Reporting Requirements: Templates and specifications for required reports

7. Schedule 7 - Client Dependencies: List of items, access, and information to be provided by client

8. Appendix A - Form of Performance Bond: Template for performance guarantee if required

9. Appendix B - Technical Standards: Applicable technical standards and specifications

10. Appendix C - Change Control Procedure: Process and forms for managing contract changes

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions













































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Relevant Industries

Oil & Gas

Construction

Facilities Management

Information Technology

Professional Services

Healthcare

Manufacturing

Telecommunications

Education

Infrastructure

Hospitality

Real Estate

Relevant Teams

Legal

Procurement

Operations

Commercial

Finance

Risk & Compliance

Technical Services

Business Development

Project Management

Service Delivery

Relevant Roles

Chief Executive Officer

Chief Operating Officer

Commercial Director

Procurement Manager

Legal Counsel

Contract Manager

Operations Director

Project Manager

Risk Manager

Compliance Officer

Finance Director

Technical Director

Business Development Manager

Service Delivery Manager

Industries






Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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