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Term Service Agreement Template for Qatar

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Key Requirements PROMPT example:

Term Service Agreement

"I need a Term Service Agreement for an IT infrastructure maintenance contract between a Qatar-based oil company and an international service provider, starting March 2025, with specific provisions for cybersecurity compliance and local content requirements."

Document background
The Term Service Agreement is a fundamental commercial contract used in Qatar for establishing long-term service arrangements between businesses. This document type is particularly relevant in Qatar's rapidly developing economy, where complex service relationships require careful structuring under local law. The agreement complies with Qatar's Civil Code and Commercial Code requirements while incorporating international best practices. It is commonly used when a service provider commits to delivering specific services over an extended period, requiring detailed service levels, performance metrics, and compliance with local regulations. The document addresses key aspects such as service scope, payment terms, liability provisions, and dispute resolution mechanisms, with specific attention to Qatar's legal framework and business environment. This agreement type is especially important given Qatar's emphasis on major infrastructure, energy, and development projects that often require sustained service arrangements.
Suggested Sections

1. Parties: Identification of parties with full legal names, registration details, and addresses as per Qatar commercial registration requirements

2. Background: Context of the agreement, relationship between parties, and purpose of the service arrangement

3. Definitions: Key terms used throughout the agreement, including service-specific terminology and Qatar law references

4. Service Scope: Detailed description of services to be provided, service levels, and performance standards

5. Term and Renewal: Duration of the agreement, renewal provisions, and notice periods for extension or termination

6. Payment Terms: Fees, payment schedule, invoicing requirements, and currency specifications

7. Service Provider Obligations: Key responsibilities, deliverables, and performance standards of the service provider

8. Client Obligations: Client responsibilities, including access, information provision, and cooperation requirements

9. Compliance and Regulations: Compliance with Qatar laws, regulations, and industry standards

10. Intellectual Property: Ownership and usage rights of IP created or used during service provision

11. Confidentiality: Protection of confidential information and trade secrets

12. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements

13. Force Majeure: Events excusing performance and related procedures

14. Termination: Grounds for termination, notice requirements, and post-termination obligations

15. Dispute Resolution: Dispute resolution procedures, governing law (Qatar), and jurisdiction specifications

16. General Provisions: Standard clauses including notices, amendments, assignment, and entire agreement

Optional Sections

1. Data Protection: Required when services involve personal data processing or storage, ensuring compliance with Qatar's data protection laws

2. Service Level Agreement (SLA): Needed for technical or operational services requiring specific performance metrics

3. Change Control: Required for complex services where scope or specifications may need formal variation procedures

4. Business Continuity: Important for critical services requiring disaster recovery and business continuity planning

5. Subcontracting: Necessary when service provider may need to engage subcontractors

6. Personnel Requirements: Required when specific qualifications or security clearances are needed for service delivery

7. Environmental Compliance: Important for services with environmental impact or sustainability requirements

8. Islamic Finance Compliance: Required when services involve financial arrangements requiring Shariah compliance

9. Local Content Requirements: Needed when Qatar's local content requirements apply to service delivery

Suggested Schedules

1. Schedule 1 - Service Specifications: Detailed technical and operational specifications of services

2. Schedule 2 - Service Levels and KPIs: Specific performance metrics, measurement methods, and reporting requirements

3. Schedule 3 - Pricing and Payment Schedule: Detailed fee structure, payment terms, and pricing mechanisms

4. Schedule 4 - Key Personnel: Details of key staff members and their roles in service delivery

5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation or transition

6. Schedule 6 - Governance and Reporting: Management structure, meeting schedules, and reporting requirements

7. Appendix A - Forms and Templates: Standard forms for service requests, reports, and other operational documents

8. Appendix B - Technical Requirements: Specific technical standards, systems, or equipment requirements

9. Appendix C - Security Requirements: Security protocols, access requirements, and confidentiality procedures

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions








































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Relevant Industries

Oil & Gas

Construction & Engineering

Professional Services

Information Technology

Facilities Management

Healthcare

Education

Financial Services

Telecommunications

Logistics & Transportation

Real Estate

Hospitality

Manufacturing

Energy & Utilities

Consulting Services

Relevant Teams

Legal

Procurement

Operations

Commercial

Finance

Compliance

Risk Management

Service Delivery

Business Development

Contract Administration

Technical Operations

Supply Chain

Project Management

Quality Assurance

Relevant Roles

Legal Counsel

Contract Manager

Procurement Manager

Commercial Director

Operations Manager

Project Manager

Chief Financial Officer

Business Development Manager

Compliance Officer

Risk Manager

Service Delivery Manager

Account Manager

General Manager

Chief Executive Officer

Technical Director

Supply Chain Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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