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Long Term Service Contract
"Need a Long Term Service Contract for IT maintenance services to be provided to our Singapore office, starting from March 2025, with strict data protection provisions and quarterly performance reviews."
1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Term and Renewal: Duration of agreement and renewal provisions
6. Payment Terms: Fees, payment schedule, and invoicing requirements
7. Service Levels: Performance standards and metrics
8. Termination: Conditions and process for contract termination
1. Data Protection: PDPA compliance provisions when personal data is processed as part of the services
2. Intellectual Property: IP ownership and licensing terms when IP is created or used in service delivery
3. Non-Compete: Competitive restrictions when protecting market position is crucial
4. Force Majeure: Provisions for unforeseeable circumstances affecting service delivery
1. Service Description Schedule: Detailed specification of services to be provided
2. Service Level Agreement: Detailed performance metrics, measurement methods, and remedies
3. Fee Schedule: Detailed pricing structure, payment terms, and rate cards
4. Key Personnel Schedule: List of key staff members, their roles, and responsibilities
5. Data Processing Agreement: Detailed PDPA compliance requirements and procedures where applicable
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