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1. Personnel and Secondment: Include when the services involve staff secondment or shared personnel arrangements

2. Equipment and Facilities: Include when physical assets or facilities are provided as part of the services

3. Business Continuity: Include for critical services requiring disaster recovery and business continuity planning

4. Regulatory Compliance: Include when services are subject to specific regulatory requirements

5. Tax Matters: Include detailed tax provisions when complex tax implications exist

6. Foreign Exchange: Include when services involve cross-border payments or multiple currencies

7. Exit Management: Include detailed transition provisions for complex service arrangements

1. Schedule 1 - Service Description: Detailed description of each service, including scope, deliverables, and exclusions

2. Schedule 2 - Service Levels: Specific performance metrics, measurement methods, and reporting requirements

3. Schedule 3 - Fee Schedule: Detailed fee structure, calculation methodology, and transfer pricing documentation

4. Schedule 4 - Key Personnel: List of key personnel involved in service delivery and their roles

5. Schedule 5 - Governance Framework: Detailed governance structure, escalation procedures, and meeting schedules

6. Schedule 6 - Data Processing Requirements: Specific data handling and privacy requirements

7. Appendix A - Service Request Form: Template for requesting additional or modified services

8. Appendix B - Performance Report Template: Standard format for service performance reporting

9. Appendix C - Rate Card: Standard rates for additional services or personnel