The Client Agreement serves as the primary contractual document governing the relationship between service providers and their clients in the Philippines. This document is essential when establishing professional service relationships, whether for ongoing services or specific projects. It encompasses key elements required under Philippine law, including compliance with the Civil Code, Consumer Act, and Data Privacy Act. The agreement typically details service scope, delivery terms, payment conditions, confidentiality requirements, and dispute resolution mechanisms. It's designed to protect both parties' interests while ensuring clarity in their business relationship and compliance with local regulations. This Client Agreement is particularly crucial for businesses operating in the Philippines' service sector, where clear definition of deliverables, responsibilities, and terms is essential for successful business relationships.
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1. Parties: Identifies and provides full legal details of all parties to the agreement
2. Background: Sets out the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Details the services to be provided under the agreement
5. Term and Commencement: Specifies the duration of the agreement and when it becomes effective
6. Fees and Payment Terms: Outlines the fee structure, payment schedule, and payment methods
7. Obligations of the Service Provider: Lists the responsibilities and commitments of the service provider
8. Client Obligations: Specifies the responsibilities and commitments of the client
9. Confidentiality: Details obligations regarding confidential information handling
10. Data Protection: Addresses compliance with the Data Privacy Act and data handling procedures
11. Intellectual Property Rights: Establishes ownership and usage rights of intellectual property
12. Limitation of Liability: Sets out the extent and limitations of each party's liability
13. Termination: Specifies conditions and procedures for ending the agreement
14. Governing Law and Jurisdiction: Confirms Philippine law governance and jurisdiction for disputes
15. General Provisions: Contains standard boilerplate clauses including notices, amendments, and severability
1. Service Levels: Include when specific performance metrics and standards need to be maintained
2. Force Majeure: Include when protection against unforeseen events is particularly important
3. Insurance: Include when specific insurance coverage requirements need to be specified
4. Non-Competition: Include when protecting against competitive activities is necessary
5. Assignment and Subcontracting: Include when transfer of rights or use of subcontractors needs to be regulated
6. Dispute Resolution: Include when specific alternative dispute resolution procedures are preferred
7. Compliance with Laws: Include when specific regulatory compliance needs to be highlighted
8. Anti-Corruption: Include when dealing with government contracts or high-risk sectors
1. Schedule 1 - Service Description: Detailed description of services to be provided
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment terms
3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements
4. Schedule 4 - Data Processing Agreement: Detailed terms for handling personal data in compliance with privacy laws
5. Schedule 5 - Key Personnel: List of key personnel assigned to provide the services
6. Appendix A - Contact Details: Contact information for key representatives of both parties
7. Appendix B - Required Documentation: List of documents required for service delivery or compliance
Relevant legal definitions
Clauses
Relevant Industries
Professional Services
Information Technology
Consulting
Financial Services
Marketing and Advertising
Business Process Outsourcing
Healthcare Services
Legal Services
Real Estate Services
Education and Training
Engineering Services
Relevant Teams
Legal
Business Development
Sales
Operations
Compliance
Risk Management
Finance
Client Relations
Project Management
Service Delivery
Executive Leadership
Account Management
Relevant Roles
Legal Counsel
Business Development Manager
Account Manager
Contracts Administrator
Compliance Officer
Chief Executive Officer
Operations Manager
Project Manager
Sales Director
Client Relations Manager
Risk Manager
Chief Financial Officer
Service Delivery Manager
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