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Client Agreement for United Arab Emirates

Client Agreement Template for United Arab Emirates

A comprehensive legal document governed by UAE law that establishes the professional relationship between a service provider and their client. This agreement outlines the terms and conditions of service delivery, payment terms, and mutual obligations while ensuring compliance with UAE Civil Code and relevant federal laws. It incorporates specific UAE regulatory requirements, including provisions for commercial transactions, consumer protection, and data privacy, while addressing local business practices and legal requirements specific to the Emirates.

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What is a Client Agreement?

The Client Agreement serves as the foundational document for establishing and managing professional service relationships in the UAE market. This document is essential when any business or professional provides ongoing services to clients, whether corporate or individual, and needs to be compliant with UAE federal laws and regulations. The agreement encompasses key aspects such as service scope, payment terms, confidentiality, and dispute resolution, while incorporating specific UAE legal requirements such as local sponsor provisions where applicable. The Client Agreement is particularly crucial in the UAE context as it needs to balance international business practices with local legal requirements, including potential Shariah law considerations and UAE Civil Code compliance. It is designed to protect both service providers and clients while ensuring clarity in their business relationship.

What sections should be included in a Client Agreement?

1. Parties: Identification of the service provider and client with full legal names and addresses

2. Background: Context of the agreement and brief description of the business relationship

3. Definitions: Key terms used throughout the agreement

4. Scope of Services: Detailed description of services to be provided

5. Term and Termination: Duration of agreement and circumstances for termination

6. Fees and Payment Terms: Service fees, payment schedule, and payment methods

7. Obligations of Service Provider: Duties, responsibilities and service standards

8. Client Responsibilities: Client's obligations and requirements for cooperation

9. Confidentiality: Protection of confidential information and trade secrets

10. Data Protection: Handling of personal and business data in compliance with UAE regulations

11. Intellectual Property: Ownership and usage rights of IP

12. Liability and Indemnification: Limitations of liability and indemnification provisions

13. Force Majeure: Events beyond reasonable control affecting performance

14. Governing Law and Jurisdiction: UAE law as governing law and jurisdiction for disputes

15. General Provisions: Standard boilerplate clauses including notices, amendments, and assignment

What sections are optional to include in a Client Agreement?

1. Service Levels: Specific performance metrics and standards, used when service levels need to be quantified

2. Compliance with Shariah: Islamic law compliance provisions, used when parties require Shariah-compliant services

3. Insurance: Insurance requirements and coverage, used for high-risk services

4. Anti-Money Laundering: AML compliance provisions, mandatory for financial services

5. Non-Competition: Restrictions on competitive activities, used when protecting business interests

6. Change Control: Process for managing changes to services, used in complex service arrangements

7. Business Continuity: Disaster recovery and business continuity provisions, used for critical services

8. Regulatory Compliance: Industry-specific regulatory requirements, used when operating in regulated sectors

What schedules should be included in a Client Agreement?

1. Schedule 1 - Service Description: Detailed specification of services to be provided

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees and charges

3. Schedule 3 - Service Levels: Performance metrics and measurement criteria

4. Schedule 4 - Key Personnel: List of key personnel responsible for service delivery

5. Schedule 5 - Data Processing Agreement: Detailed terms for processing personal data

6. Appendix A - Contact Details: Contact information for key representatives

7. Appendix B - Required Documentation: List of documents required from client

8. Appendix C - Compliance Requirements: Specific regulatory or compliance requirements

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Publisher

Ƶ

Document Type

Agreement Contract

Cost

Free to use
Relevant legal definitions


























Clauses






























Relevant Industries

Professional Services

Consulting

Financial Services

Technology

Real Estate

Healthcare

Education

Legal Services

Marketing and Advertising

Construction

Engineering

Business Process Outsourcing

Telecommunications

Relevant Teams

Legal

Compliance

Business Development

Sales

Operations

Account Management

Risk Management

Customer Service

Finance

Commercial

Relevant Roles

Chief Executive Officer

Managing Director

Legal Counsel

Compliance Officer

Business Development Manager

Account Manager

Operations Director

Contract Manager

Risk Manager

Sales Director

Customer Service Manager

Project Manager

Commercial Director

Finance Manager

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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