The Authorization Letter for Disconnection is a crucial document in the Philippine utility service sector, used when an account holder needs to formally request the termination of utility services. This document becomes necessary in various scenarios, such as property vacation, transfer of ownership, or service migration. It must comply with Philippine regulations, including the Consumer Act of the Philippines (Republic Act No. 7394) and specific utility sector regulations. The letter typically includes account details, service address, disconnection date request, and proper authorization signatures. It serves as legal protection for both the service provider and the customer, ensuring that disconnection requests are properly documented and authorized. For certain utilities, such as electricity under the Electric Power Industry Reform Act, specific procedures and requirements must be followed in the disconnection process.
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1. Letter Date and Location: Current date and place where the letter is being written
2. Recipient Details: Complete name and address of the utility company or service provider
3. Subject Line: Clear indication that this is an Authorization Letter for Service Disconnection
4. Account Information: Service account number, customer name, and service address details
5. Authorization Statement: Clear statement authorizing the disconnection of service
6. Authorized Person Details: If applicable, details of the person authorized to facilitate the disconnection
7. Reason for Disconnection: Brief explanation of why the disconnection is being requested
8. Requested Disconnection Date: Specific date or timeframe for the disconnection
9. Contact Information: Account holder's current contact details for follow-up communications
10. Signature Block: Space for account holder's signature, printed name, and date
1. Witness Section: Section for witnesses to sign, used when additional verification is required or when dealing with high-value accounts
2. Property Owner Consent: Additional section when the account holder is not the property owner and owner's consent is required
3. Final Meter Reading Request: Section requesting final meter reading and bill, used when permanent disconnection is requested
4. Forwarding Address: Section for providing address for final bill and correspondence, used in case of permanent disconnection or relocation
5. Government ID Details: Section for listing government ID details of the authorizer, used when required by specific utility companies
1. Valid Government ID: Photocopy of account holder's valid government-issued ID
2. Proof of Account Ownership: Copy of recent bill or other proof of account ownership
3. Authorization ID: If applicable, ID of the person authorized to facilitate the disconnection
4. Property Documents: If applicable, proof of property ownership or lease agreement when required
Relevant legal definitions
Clauses
Relevant Industries
Utilities
Energy
Water and Sanitation
Telecommunications
Property Management
Real Estate
Facilities Management
Commercial Property
Residential Property
Industrial Services
Relevant Teams
Customer Service
Operations
Legal
Compliance
Documentation
Property Management
Administration
Account Management
Facilities Management
Client Relations
Relevant Roles
Customer Service Representative
Utility Operations Manager
Property Manager
Facilities Manager
Account Manager
Customer Relations Officer
Compliance Officer
Legal Administrator
Operations Supervisor
Service Coordinator
Building Administrator
Tenant Relations Manager
Documentation Specialist
Administrative Assistant
Real Estate Manager
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