The Authorization Letter for Disconnection is a crucial document in Canadian utility service management, used when a customer or their authorized representative needs to formally request the discontinuation of utility services. This document is particularly relevant in situations such as property sales, tenant moveouts, renovations, or permanent service termination. It must comply with provincial utility commission requirements and federal consumer protection laws, ensuring proper authorization and documentation of service disconnection requests. The letter typically includes account details, service location, disconnection timing, and authorized party information, serving as a legal record of the request. This document is essential for protecting both the utility provider and the customer by preventing unauthorized disconnections and maintaining clear communication channels throughout the process.
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1. Letter Date and Location: Current date and location of the authorizing party
2. Recipient Details: Utility company's name, address, and relevant department
3. Service Account Information: Account number, service address, and customer identification details
4. Authorization Statement: Clear and explicit statement authorizing the disconnection of specified utility services
5. Disconnection Details: Specific date or timeframe for disconnection and which services are to be disconnected
6. Contact Information: Authorizing party's current contact details for follow-up communications
7. Signature Block: Space for signature, printed name, and date of signing
1. Property Owner Authorization: Required when the requesting party is not the property owner but has authority to make the request
2. Forwarding Address: Include when final bills or correspondence need to be sent to a different address
3. Temporary Disconnection Notice: Used when the disconnection is temporary and includes reconnection details
4. Multiple Service Locations: Required when authorization covers multiple properties or service addresses
5. Emergency Contact: Optional section for providing alternative contact person's details
1. Proof of Identity: Copy of government-issued ID of the authorizing party
2. Proof of Authority: Documentation proving authority to request disconnection (e.g., power of attorney, property ownership)
3. Account Statement: Recent utility bill or account statement showing account details
4. Property Documentation: Relevant property documents if disconnection is related to property sale or transfer
Relevant legal definitions
Clauses
Relevant Industries
Utilities
Real Estate
Property Management
Energy
Water Services
Telecommunications
Municipal Services
Residential Services
Commercial Property
Industrial Services
Relevant Teams
Customer Service
Operations
Account Management
Facilities Management
Legal
Administrative Services
Property Management
Compliance
Utility Services
Customer Relations
Relevant Roles
Utility Account Manager
Property Manager
Facilities Manager
Customer Service Representative
Real Estate Agent
Legal Administrator
Operations Manager
Tenant Relations Coordinator
Service Coordinator
Compliance Officer
Administrative Assistant
Property Administrator
Building Manager
Account Services Supervisor
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