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The Ceiling Leakage Complaint Letter is a crucial document used in New Zealand's property management context when tenants or property owners need to formally report and seek resolution for ceiling leakage issues. This document type is designed to comply with New Zealand's property law framework, particularly the Residential Tenancies Act 1986 and Building Act 2004. It serves as a formal record of the complaint, typically used when informal communications have not resulted in satisfactory action or when the issue requires immediate attention due to potential property damage or health risks. The letter should include detailed documentation of the issue, previous communications, evidence of damage, and clear requests for action, all while maintaining professional tone and legal compliance. It can be used in both residential and commercial contexts, and may serve as important documentation if the matter escalates to the Tenancy Tribunal.

1. Recipient Details: Full name and address of the landlord, property manager, or relevant authority

2. Date and Reference: Current date and any relevant reference numbers from previous correspondence

3. Subject Line: Clear identification of the issue: 'Formal Complaint: Ceiling Leakage at [Property Address]'

4. Property Details: Full address of the affected property and relevant unit/apartment number if applicable

5. Issue Description: Detailed description of the ceiling leakage, including when it was first noticed and its current state

6. Impact Statement: Description of how the leakage affects habitability and any damage to property

7. Previous Communications: Summary of any previous verbal or written communications about the issue

8. Legal Obligations Reference: Reference to relevant sections of the Residential Tenancies Act and Building Code

9. Action Request: Clear statement of requested actions and reasonable timeframe for completion

10. Closing Statement: Professional closing with clear next steps and contact information