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1. Digital Media Services: Specific provisions for digital media planning and buying, used when digital services are part of scope

2. Performance Metrics: KPIs and performance measurement criteria, included when specific performance targets are agreed

3. Staff Assignment: Details of key personnel assigned to the account, used for larger accounts requiring dedicated teams

4. Competitor Exclusivity: Restrictions on working with competing brands, included when exclusivity is required

5. International Services: Provisions for international media planning and buying, used for campaigns extending beyond Malaysia

6. Crisis Management: Procedures for handling media crises and emergency situations, included for high-profile accounts

7. Rebates and Commissions: Treatment of media rebates and agency commissions, included when specific commercial arrangements exist

1. Schedule 1 - Scope of Services: Detailed breakdown of all media services to be provided

2. Schedule 2 - Fee Structure: Comprehensive fee calculations, commission rates, and payment terms

3. Schedule 3 - Service Level Agreement: Specific service standards, response times, and delivery expectations

4. Schedule 4 - Approved Media Channels: List of approved media channels and platforms for campaigns

5. Schedule 5 - Reporting Requirements: Templates and specifications for regular reporting and analytics

6. Schedule 6 - Key Personnel: Details of key team members and their roles

7. Appendix A - Client Brief Template: Standard template for client briefs and requirements

8. Appendix B - Approval Workflow: Detailed workflow for content and media plan approvals