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A Contact Form Privacy Policy is essential for any business operating in Malaysia that collects personal information through online contact forms. This document is required to comply with the Personal Data Protection Act 2010 (PDPA) and related Malaysian regulations governing data protection and electronic communications. It should be implemented when a website or application includes any form of contact submission feature that collects personal data from users. The policy must transparently inform users about how their personal information will be collected, used, stored, and protected, while also outlining their rights as data subjects under Malaysian law. This document helps businesses maintain legal compliance while building trust with their users by demonstrating commitment to data protection.

1. Introduction: Overview of the policy's purpose and scope, explaining that it specifically relates to the contact form

2. Definitions: Key terms used throughout the policy, including 'personal data', 'processing', 'data subject' as defined in PDPA 2010

3. Types of Information Collected: Specific details of personal data collected through the contact form (e.g., name, email, phone number)

4. Purpose of Collection: Explicit purposes for which the personal data is being collected and used

5. Legal Basis: Legal grounds for collecting and processing personal data under Malaysian law

6. Data Storage and Security: How the collected information is stored and protected

7. Data Retention: Period for which the personal data will be retained

8. Your Rights: Rights of data subjects under PDPA 2010, including access and correction rights

9. Contact Information: Details of the data controller and how to contact for privacy-related queries

10. Updates to Privacy Policy: Process for updating the policy and notifying users of changes