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1. Emergency Services: Include when 24/7 emergency repair services are part of the agreement

2. Multiple Vehicle Provisions: Include when the agreement covers a fleet or multiple vehicles

3. Specialized Equipment: Include when dealing with specialized or luxury vehicles requiring specific equipment or expertise

4. Third-Party Services: Include when certain services may be subcontracted to specialized providers

5. Performance Penalties: Include when specific performance metrics and associated penalties are required

6. Training and Documentation: Include when the agreement includes staff training or maintenance documentation requirements

7. Environmental Compliance: Include when specific environmental regulations need to be addressed

8. Confidentiality: Include when dealing with commercial clients or when proprietary information is involved

1. Schedule A - Service Specifications: Detailed list of all maintenance and repair services covered under the agreement

2. Schedule B - Fee Schedule: Comprehensive pricing for different services, parts, and labor rates

3. Schedule C - Vehicle Details: Specific information about the vehicle(s) covered under the agreement

4. Schedule D - Service Intervals: Prescribed maintenance schedule and intervals for different services

5. Schedule E - Quality Standards: Detailed quality parameters and acceptance criteria for repairs

6. Schedule F - Approved Parts List: List of approved manufacturers and parts that can be used for repairs

7. Appendix 1 - Service Center Locations: List of authorized service centers and their contact details

8. Appendix 2 - Standard Operating Procedures: Detailed procedures for common repairs and maintenance tasks