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1. Emergency Services: Terms for emergency repair services and response times, included when 24/7 or emergency services are offered

2. Specialized Equipment: Specific terms for handling specialized or luxury vehicles, included for high-end service providers

3. Performance Metrics: Specific KPIs and service level agreements, included for commercial fleet contracts

4. Environmental Compliance: Specific environmental protection measures and waste handling procedures, included for comprehensive service contracts

5. Staff Qualifications: Requirements for technician qualifications and certifications, included for specialist repair services

6. Subcontracting: Terms for engaging third-party specialists or subcontractors, included when service provider may need to outsource work

1. Schedule 1 - Service Price List: Detailed pricing for different types of services and labor rates

2. Schedule 2 - Covered Vehicle Details: Specifications of vehicles covered under the agreement

3. Schedule 3 - Service Standards and Specifications: Detailed technical standards and manufacturer specifications to be followed

4. Schedule 4 - Maintenance Schedule: Recommended maintenance intervals and service requirements

5. Schedule 5 - Parts Pricing and Warranty: List of commonly used parts with pricing and respective warranty periods

6. Appendix A - Service Center Locations: List of authorized service centers and their contact details

7. Appendix B - Quality Assurance Procedures: Detailed quality control processes and inspection procedures