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1. Emergency Services: Terms for emergency repair services and response times, included when 24/7 or emergency services are offered

2. Specialized Equipment: Specific terms for handling specialized or luxury vehicles, included when dealing with high-end or unique vehicles

3. Mobile Services: Terms for mobile repair services, included when offering on-site repairs

4. Training and Documentation: Requirements for staff training and maintenance documentation, included for commercial fleet agreements

5. Environmental Compliance: Specific environmental protection measures, included when handling hazardous materials or waste

6. Software and Diagnostics: Terms regarding use of diagnostic software and data, included for modern vehicles with complex electronic systems

1. Schedule A - Service Price List: Detailed breakdown of standard service costs and labor rates

2. Schedule B - Maintenance Schedule: Recommended maintenance intervals and service requirements

3. Schedule C - Parts and Materials: List of approved parts suppliers and quality standards

4. Schedule D - Service Level Agreement: Specific performance metrics and service standards

5. Appendix 1 - Vehicle Details: Specific information about the vehicle(s) covered under the agreement

6. Appendix 2 - Workshop Facilities: Details of service facilities and equipment available

7. Appendix 3 - Quality Control Procedures: Detailed quality control and inspection procedures