The Travel Receipt is a crucial document in Indonesia's tourism and travel industry, serving as official proof of transaction and compliance with local regulations. It is required whenever travel-related services are provided and paid for, whether through travel agencies, tour operators, or direct service providers. The document must comply with Indonesian Consumer Protection Law (Law No. 8 of 1999), Tourism Law (Law No. 10 of 2009), and relevant tax regulations. Travel Receipts are essential for both business record-keeping and customer protection, providing detailed documentation of services rendered, pricing, payment information, and applicable terms. They are particularly important for business travelers requiring formal documentation for expense claims and for companies needing to maintain accurate financial records for tax purposes.
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1. Receipt Header: Company details including legal name, address, tax ID (NPWP), and contact information
2. Receipt Number: Unique identifier for the transaction
3. Date and Time: Date and time when the transaction occurred
4. Customer Information: Customer's name, contact details, and any relevant ID numbers
5. Service Details: Itemized list of travel services provided with descriptions
6. Price Breakdown: Individual costs for each service, subtotal, applicable taxes, and total amount
7. Payment Information: Payment method, payment status, and transaction reference numbers
8. Terms and Conditions: Basic terms including refund policy and service limitations
1. Special Instructions: Any specific instructions or notes related to the travel services, used when there are special arrangements or requirements
2. Loyalty Program: Customer loyalty program details and points earned, included when the customer is a member of such programs
3. Currency Exchange: Exchange rate information if foreign currency is involved in the transaction
4. Tour Guide Details: Information about assigned tour guide or tour leader, included for guided tours
5. Insurance Information: Travel insurance details if purchased as part of the service
1. Itemized Service Details: Detailed breakdown of services including dates, times, and specific service components
2. Tax Invoice: Formal tax invoice attachment when required for business or tax purposes
3. Terms and Conditions: Full version of terms and conditions when detailed terms are required
Relevant legal definitions
Clauses
Relevant Industries
Tourism and Hospitality
Transportation
Travel Services
Corporate Travel
Event Management
Insurance
Financial Services
Business Services
Relevant Teams
Finance
Accounting
Operations
Customer Service
Sales
Compliance
Tax
Business Travel
Administration
Revenue Management
Relevant Roles
Travel Agent
Tour Operator
Financial Controller
Accountant
Bookkeeper
Travel Manager
Corporate Travel Coordinator
Tourism Operations Manager
Finance Manager
Tax Specialist
Compliance Officer
Customer Service Representative
Sales Manager
Business Development Manager
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