A Repair Invoice is a crucial business document used in Indonesian commercial transactions to document and charge for repair services rendered. This document type must comply with Indonesian tax regulations, particularly Law No. 42 of 2009 on Value Added Tax, and satisfy local consumer protection requirements. The Repair Invoice serves multiple purposes: it provides a detailed breakdown of services performed, materials used, and associated costs; acts as a legal record of the transaction; enables tax compliance; and serves as a formal payment request. It is essential for both service providers and customers as it documents warranty terms, technical specifications, and payment obligations. The document is particularly important in Indonesia's business environment where formal documentation is required for tax reporting and business record-keeping.
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1. Invoice Header: Company logo, invoice number, date, and business registration details
2. Service Provider Details: Complete business name, address, tax ID (NPWP), contact information
3. Customer Information: Customer's name, address, contact details, and tax ID if applicable
4. Item/Service Details: Detailed description of repair services performed, including labor and parts
5. Pricing Breakdown: Itemized list of charges, unit prices, quantities, and subtotals
6. Tax Calculations: VAT and other applicable taxes clearly displayed
7. Total Amount: Final payable amount in both numbers and words
8. Payment Terms: Payment method, due date, and bank account details
9. Authorization: Signature sections for service provider and customer
1. Warranty Information: Details of repair warranty or guarantee, used when warranty is provided
2. Diagnostic Report: Technical details of problems found and solutions implemented, used for complex repairs
3. Parts Replacement List: Detailed list of replaced parts with serial numbers, used when parts are replaced
4. Service History: Previous repair history, used for recurring customers or ongoing maintenance
5. Terms and Conditions: Additional terms of service, used for high-value repairs or complex services
6. Quality Certification: References to relevant SNI standards or certifications, used for specialized repairs
1. Photographic Evidence: Before and after photos of repaired items
2. Technical Specifications: Detailed specifications of parts used or technical procedures followed
3. Maintenance Guidelines: Instructions for future maintenance and care of repaired items
Relevant legal definitions
Clauses
Relevant Industries
Automotive
Electronics
Home Appliances
Industrial Equipment
Construction
Marine
Aviation
Information Technology
Telecommunications
Manufacturing
Building Maintenance
Medical Equipment
Relevant Teams
Finance
Operations
Service
Administration
Accounts Receivable
Technical Support
Quality Assurance
Customer Relations
Tax & Compliance
Documentation
Relevant Roles
Service Technician
Repair Specialist
Accounts Receivable Manager
Finance Manager
Service Center Manager
Operations Manager
Technical Supervisor
Administrative Assistant
Business Owner
Tax Accountant
Customer Service Representative
Quality Control Inspector
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