The Past Due Invoice Letter is a crucial business document used when payment for goods or services remains unpaid beyond the agreed-upon terms in Indonesia. This document is typically issued after the payment deadline has passed and previous informal reminders have been unsuccessful. It serves multiple purposes: formally documenting the payment request, maintaining a clear record for potential legal proceedings, and demonstrating professional attempts at debt collection before escalating to legal action. The letter must comply with Indonesian business practices and legal requirements, including the Civil Code and Trade Law, particularly regarding payment terms and debt collection practices. It's an essential tool in the accounts receivable process, often used as part of a structured collection procedure that may ultimately lead to legal enforcement if payment is not received.
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1. Letter Header: Company letterhead, date, recipient's complete address and contact details
2. Reference Line: Subject line clearly indicating this is regarding past due payment, including invoice number(s)
3. Opening Statement: Professional greeting and immediate identification of the purpose of the letter
4. Invoice Details: Specific details of the outstanding invoice(s), including invoice number(s), original due date(s), and amount(s) owed
5. Payment History: Brief reference to any previous payment reminders or communications
6. Payment Request: Clear statement of payment expectation and deadline
7. Payment Instructions: Detailed information on how to make the payment, including bank account details or other payment methods
8. Closing Statement: Professional closing with clear next steps and contact information
1. Late Payment Interest: Include when applying interest charges to the overdue amount as per agreement or law
2. Payment Plan Option: Include when willing to offer installment payments or payment plan alternatives
3. Legal Action Warning: Include in final notice letters when legal action is the next step
4. Credit Impact Notice: Include when reporting to credit agencies is a potential consequence
5. Statement of Account: Include for complex payment histories or multiple outstanding invoices
1. Copy of Original Invoice(s): Attached copies of all referenced unpaid invoices
2. Statement of Account: Detailed statement showing all transactions, payments, and outstanding balances
3. Payment History Record: Chronological record of all payments made and outstanding amounts
4. Original Contract Terms: If relevant, copy of original agreement showing payment terms
Relevant legal definitions
Clauses
Relevant Industries
Manufacturing
Retail
Wholesale
Professional Services
Construction
Technology
Healthcare
Education
Logistics
Consulting
Industrial
Real Estate
Agriculture
Mining
Energy
Relevant Teams
Finance
Accounts Receivable
Credit Control
Legal
Treasury
Operations
Administration
Commercial
Business Development
Corporate Secretariat
Relevant Roles
Chief Financial Officer
Finance Director
Accounts Receivable Manager
Credit Control Manager
Financial Controller
Collections Specialist
Accounts Manager
Treasury Manager
Credit Manager
Finance Operations Manager
Billing Coordinator
Account Executive
Business Development Manager
Legal Counsel
Company Secretary
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