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Hotel Employee Agreement for Indonesia

Hotel Employee Agreement Template for Indonesia

A comprehensive employment agreement tailored for the Indonesian hospitality industry, specifically designed for hotel staff members. This document complies with Indonesian Manpower Law (Law No. 13 of 2003) and related regulations, incorporating specific provisions for the hotel sector including working hours, service standards, and operational requirements. The agreement covers essential employment terms, benefits, duties, and obligations while addressing unique aspects of hotel operations such as shift work, service charge distribution, and guest interaction protocols.

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Hotel Employee Agreement

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What is a Hotel Employee Agreement?

The Hotel Employee Agreement serves as a legally binding document between a hotel operator and its employees in Indonesia, structured in accordance with Law No. 13 of 2003 on Manpower and related hospitality sector regulations. This agreement is essential for establishing clear employment terms, protecting both employer and employee interests, and ensuring compliance with Indonesian labor laws. It addresses industry-specific requirements such as irregular working hours, service standards, and guest relations, while incorporating mandatory provisions for social security, leave entitlements, and workplace safety. The document is designed to be adaptable for various hotel positions while maintaining consistency in legal compliance and operational standards.

What sections should be included in a Hotel Employee Agreement?

1. Parties: Identification of the hotel operator/employer and the employee, including their legal details and addresses

2. Background: Brief context about the hotel operation and the purpose of the employment relationship

3. Definitions: Key terms used throughout the agreement, including specific hotel industry terminology

4. Position and Duties: Employee's job title, role description, and primary responsibilities

5. Term of Employment: Duration of employment (permanent/fixed-term) and probation period if applicable

6. Working Hours and Schedule: Standard working hours, shift patterns, and overtime arrangements

7. Compensation and Benefits: Base salary, allowances, overtime pay, and mandatory benefits as per Indonesian law

8. Leave Entitlements: Annual leave, sick leave, religious holidays, and other statutory leave provisions

9. Social Security and Insurance: BPJS participation and other insurance coverage as required by law

10. Occupational Health and Safety: Safety protocols and responsibilities specific to hotel operations

11. Confidentiality: Protection of hotel's confidential information and trade secrets

12. Standards of Conduct: Expected behavior, dress code, and service standards

13. Disciplinary Procedures: Progressive discipline process and grounds for disciplinary action

14. Termination: Conditions and procedures for employment termination

15. Governing Law: Application of Indonesian law and jurisdiction

What sections are optional to include in a Hotel Employee Agreement?

1. Performance Review: Details of performance evaluation process and criteria, recommended for management positions

2. Training Requirements: Mandatory training programs and professional development, important for specialized roles

3. Non-Competition: Restrictions on working for competitors, typically for senior positions

4. Relocation Terms: Terms for employees relocated from other properties or cities

5. Tips and Service Charge Distribution: Policy on distribution of service charges and tips, relevant for front-line staff

6. Staff Accommodation: Terms related to provided staff housing or accommodation allowances

7. Additional Benefits: Non-mandatory benefits such as meal allowances, transport, or special hotel privileges

What schedules should be included in a Hotel Employee Agreement?

1. Schedule A - Job Description: Detailed description of roles, responsibilities, and reporting relationships

2. Schedule B - Compensation Structure: Detailed breakdown of salary components, allowances, and benefits

3. Schedule C - Working Hours and Shift Patterns: Specific shift schedules and rotation patterns

4. Schedule D - Standard Operating Procedures: Relevant SOPs for the employee's department

5. Schedule E - Employee Code of Conduct: Detailed behavioral expectations and professional standards

6. Appendix 1 - Required Certifications: List of mandatory certifications or qualifications for the role

7. Appendix 2 - Employee Benefits Summary: Comprehensive list of all benefits and eligibility criteria

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Indonesia

Publisher

Ƶ

Cost

Free to use
Relevant legal definitions








































Clauses






























Relevant Industries

Hospitality

Tourism

Food and Beverage

Accommodation Services

Leisure and Entertainment

Service Industry

Travel and Tourism

Resort Management

Event Management

Relevant Teams

Front Office

Housekeeping

Food and Beverage

Kitchen

Security

Maintenance

Spa and Wellness

Events and Banqueting

Sales and Marketing

Human Resources

Finance

Engineering

Guest Services

Reservations

Operations

Relevant Roles

Hotel General Manager

Front Office Manager

Housekeeping Supervisor

Front Desk Clerk

Concierge

Room Attendant

Restaurant Manager

Chef

Kitchen Staff

Bartender

Waiter/Waitress

Security Officer

Maintenance Engineer

Spa Therapist

Events Coordinator

Sales Manager

Reservations Agent

Bell Person

Valet Attendant

Pool Attendant

Industries








Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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