The Hotel Bill is a crucial document in Indonesian hospitality operations, serving as both a legal record of services rendered and a tax document compliant with local regulations. It is generated when a guest completes their stay or when billing is required during an extended stay. The document must include specific elements required by Indonesian law, including the hotel's tax identification number (NPWP), properly calculated VAT (10%), and local hotel taxes. The Hotel Bill should detail all charges incurred during the stay, from room rates to additional services, and must comply with Law No. 8 of 1999 on Consumer Protection and relevant tax regulations. This document is essential for both the hotel's financial records and the guest's expense documentation, particularly important for business travelers requiring formal documentation for reimbursement.
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1. Hotel Information Header: Legal name of the hotel, complete address, tax identification number (NPWP), and contact information
2. Bill Number: Unique invoice number for tracking and record-keeping purposes
3. Guest Information: Guest name, address, and any relevant identification details
4. Stay Details: Check-in date, check-out date, room number, room type, and number of guests
5. Room Charges: Itemized daily room rates and total room charges
6. Mandatory Taxes: Breakdown of government-mandated taxes (10% VAT and regional hotel tax)
7. Service Charges: Standard service charges (typically 10%) if applicable
8. Payment Information: Payment method, payment status, and transaction details
9. Total Amount: Final total including all charges, taxes, and fees
10. Authorization: Signature lines for hotel representative and guest acknowledgment
1. Additional Services: Itemized list of extra services such as room service, spa treatments, or restaurant charges - included when guest uses additional facilities
2. Mini Bar Consumption: Detailed list of items consumed from the mini bar - included when applicable
3. Special Requests: Any special arrangements or requests fulfilled during the stay - included when relevant
4. Group Booking Details: Additional information for group bookings including group name and special rates - included for group stays
5. Corporate Account Information: Corporate account details and billing instructions - included for business travelers
6. Deposit Information: Details of any deposits paid and their application to the final bill - included when deposits were taken
7. Discount Applications: Details of any promotional rates or discounts applied - included when applicable
1. Detailed Room Service Orders: Itemized list of all room service orders with dates and times - attached when room service was used
2. Restaurant Bills: Copies of individual restaurant bills charged to the room - attached when restaurant charges exist
3. Additional Services Detail: Detailed breakdown of any additional services used (spa, laundry, etc.) - attached when such services were used
4. Payment Receipt: Copy of payment transaction receipt - attached for all paid bills
Relevant legal definitions
Clauses
Relevant Industries
Hospitality
Tourism
Business Travel
Corporate Services
Financial Services
Food and Beverage
Events and Conferences
Entertainment
Travel and Transportation
Professional Services
Relevant Teams
Finance
Front Office
Accounts
Revenue Management
Guest Services
Operations
Compliance
Administration
Accounting
Tax
Business Travel
Relevant Roles
Hotel Manager
Front Office Manager
Revenue Manager
Accounts Receivable Clerk
Night Auditor
Financial Controller
Corporate Travel Manager
Accounts Payable Specialist
Tax Accountant
Compliance Officer
Business Travel Coordinator
Finance Director
Operations Manager
Guest Services Manager
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