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Cloud Agreement

Cloud Agreement Template for Denmark

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Cloud Agreement

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This Cloud Agreement template is designed for use in the Danish jurisdiction, incorporating both Danish legal requirements and applicable EU regulations. It serves as the primary contractual framework for organizations seeking to establish or receive cloud computing services in Denmark. The agreement addresses critical aspects such as data protection under GDPR, cybersecurity requirements under NIS2, service level commitments, and operational responsibilities. It's particularly relevant in today's digital transformation landscape where businesses increasingly rely on cloud services for their operations. The Cloud Agreement template ensures compliance with Danish contract law while incorporating industry best practices for cloud service provision, making it suitable for both domestic and international cloud service arrangements involving Danish entities.
Suggested Sections

1. Parties: Identification of the contracting parties - cloud service provider and customer

2. Background: Context of the agreement and brief description of the services being provided

3. Definitions: Definitions of key terms used throughout the agreement

4. Services: Detailed description of the cloud services to be provided

5. Service Provider Obligations: Key responsibilities and commitments of the cloud service provider

6. Customer Obligations: Key responsibilities and commitments of the customer

7. Data Protection and Security: GDPR compliance, data processing terms, and security measures

8. Service Levels: Service level commitments, measurements, and remedies

9. Charges and Payment: Pricing, payment terms, and billing procedures

10. Intellectual Property Rights: Ownership and licensing of IP related to the services

11. Confidentiality: Protection of confidential information

12. Liability and Indemnities: Limitation of liability and indemnification provisions

13. Term and Termination: Duration, renewal, and termination provisions

14. Force Majeure: Circumstances excusing performance

15. General Provisions: Standard boilerplate clauses including governing law, notices, etc.

Optional Sections

1. Professional Services: Additional implementation, training, or consulting services if required

2. Disaster Recovery: Specific disaster recovery obligations beyond standard service levels

3. Change Control: Formal process for managing changes to services or agreement

4. Compliance with Industry Standards: Specific industry compliance requirements if applicable

5. Insurance: Specific insurance requirements beyond standard coverage

6. Export Control: Required for services involving cross-border data transfers or regulated technologies

7. Source Code Escrow: If critical proprietary software is part of the service

Suggested Schedules

1. Service Description: Detailed technical specifications of the cloud services

2. Service Level Agreement: Detailed service levels, metrics, and remedies

3. Pricing and Payment Schedule: Detailed pricing, payment terms, and calculation methods

4. Data Processing Agreement: GDPR-compliant data processing terms and details

5. Security Requirements: Detailed security specifications and requirements

6. Support Services: Description of support levels and procedures

7. Business Continuity Plan: Disaster recovery and business continuity procedures

8. Exit Plan: Procedures and requirements for service termination and transition

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Relevant Industries
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Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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