This Cloud Agreement template is designed for use in the German market when establishing a formal relationship between cloud service providers and their customers. It incorporates essential elements required under German law and EU regulations, including robust data protection provisions aligned with GDPR and the German Federal Data Protection Act (BDSG). The document is particularly relevant in scenarios involving data processing, storage, or software services delivered through cloud infrastructure. It addresses critical aspects such as service levels, security measures, data processing terms, liability limitations permitted under German law, and specific requirements for technical documentation. The agreement is structured to comply with German civil law requirements while maintaining the flexibility needed for various cloud service models (IaaS, PaaS, SaaS).
Your data doesn't train Genie's AI
You keep IP ownership of your information
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
OR
Let Ƶ's market-leading legal AI identify missing terms, unusual language, compliance issues and more - in just seconds.
1. Parties: Identification of the contracting parties - cloud service provider and customer
2. Background: Context of the agreement and brief description of the services to be provided
3. Definitions: Definitions of key terms used throughout the agreement
4. Service Description: Detailed description of the cloud services, including service levels and specifications
5. Payment Terms: Pricing, payment schedule, and billing procedures
6. Data Protection and Security: GDPR and BDSG compliance requirements, data processing terms, and security measures
7. Service Levels: Service level agreements (SLAs), performance metrics, and remedies for non-compliance
8. Customer Obligations: Customer responsibilities and acceptable use policies
9. Provider Obligations: Provider's commitments, including service delivery and support
10. Intellectual Property Rights: IP ownership, licenses, and usage rights
11. Confidentiality: Protection of confidential information and trade secrets
12. Liability and Indemnification: Limitation of liability and indemnification provisions under German law
13. Term and Termination: Duration, renewal, and termination conditions
14. Force Majeure: Circumstances excusing performance under German law
15. Governing Law and Jurisdiction: Confirmation of German law application and jurisdiction
16. General Provisions: Standard boilerplate clauses including severability, entire agreement, and amendments
1. Disaster Recovery: Required for critical services or when handling sensitive data, detailing recovery procedures and timelines
2. Professional Services: Include when additional implementation, training, or consulting services are provided
3. Multi-tenant Provisions: Required for shared infrastructure services, addressing resource allocation and isolation
4. Sub-processors: Include when the provider uses third-party service providers for core services
5. Export Control: Required when services involve cross-border data transfers or international customers
6. Insurance: Include for high-value contracts or when handling sensitive data
7. Service Credits: Include when offering financial compensation for service level failures
8. Audit Rights: Required for regulated industries or when handling sensitive data
1. Service Level Agreement: Detailed performance metrics, measurement methods, and remedies
2. Technical Specifications: Detailed technical requirements and service specifications
3. Data Processing Agreement: GDPR-compliant data processing terms and security measures
4. Support Services Description: Support levels, response times, and escalation procedures
5. Acceptable Use Policy: Detailed rules for service usage and prohibited activities
6. Business Continuity Plan: Disaster recovery and business continuity procedures
7. Fee Schedule: Detailed pricing, payment terms, and calculation methods
8. Security Requirements: Detailed security measures, certifications, and compliance requirements
Relevant legal definitions
Clauses
Relevant Industries
Information Technology
Financial Services
Healthcare
Manufacturing
Retail
Professional Services
Insurance
Telecommunications
Education
Public Sector
E-commerce
Automotive
Energy
Media and Entertainment
Research and Development
Relevant Teams
Legal
Information Technology
Procurement
Compliance
Information Security
Risk Management
Operations
Technical Services
Data Protection
Vendor Management
Infrastructure
Cloud Operations
Enterprise Architecture
Service Delivery
Relevant Roles
Chief Information Officer
Chief Technology Officer
IT Director
Legal Counsel
Data Protection Officer
Procurement Manager
IT Security Manager
Cloud Infrastructure Manager
Compliance Officer
Contract Manager
Enterprise Architect
Technical Operations Manager
Risk Manager
Information Security Officer
Service Delivery Manager
Find the exact document you need
SaaS Agreement
German law-governed SaaS Agreement for cloud-based software services, incorporating German legal requirements and GDPR compliance.
Download
Distance Contract
A German law-compliant contract template for remote selling of goods or services, incorporating mandatory consumer protection provisions and distance selling regulations.
Download
Client Confidentiality Policy
A German law-compliant policy document establishing protocols for protecting client confidential information, aligned with GDPR and German data protection requirements.
Download
Labor Agreement
A German-law governed employment contract establishing the terms and conditions of employment between employer and employee, compliant with German labor regulations.
Download
Design Agreement
German law-governed agreement establishing terms and conditions for professional design services, including scope, deliverables, and IP rights.
Download
Website Maintenance Agreement
German law-governed agreement for website maintenance services, including service levels, responsibilities, and GDPR compliance.
Download
Client Agreement Form
A German law-governed agreement establishing terms and conditions between service providers and clients, ensuring compliance with German legal requirements and GDPR.
Download
It Service Level Agreement
A German law-governed agreement defining IT service delivery standards, performance metrics, and compliance requirements between service provider and client.
Download
Apartment Rental Lease
German law-compliant residential lease agreement governing apartment rental terms and conditions under BGB regulations.
Download
General Contract For Services
A German law-governed service agreement template establishing terms and conditions between service providers and clients, compliant with BGB requirements.
Download
Bartender Contract
German law-compliant employment contract template for bartender positions, covering essential terms and industry-specific requirements.
Download
Virtual Contract
German law-compliant virtual contract template for digital services, incorporating BGB and EU regulatory requirements.
Download
Training Agreement Between Company And Trainer
German law-governed agreement between a company and trainer establishing terms for professional training services delivery and compliance requirements.
Download
Reservation Contract
A German law-governed agreement establishing terms for reserving rights, goods, or services, including reservation period, fees, and conversion conditions.
Download
Public Service Agreement
A German law-governed agreement between public authorities and service providers for public service delivery, subject to German administrative law and public sector regulations.
Download
Operation And Maintenance Contract
German law-governed agreement establishing terms for facility operation and maintenance services, incorporating both Dienstvertrag and Werkvertrag elements.
Download
Framework Contract In Procurement
A German law framework agreement establishing terms for multiple future procurements between a contracting authority and supplier(s), governed by German and EU procurement regulations.
Download
Exclusive Buyer Brokerage Agreement
A German law-governed agreement establishing an exclusive relationship between a real estate broker and property buyer, defining representation rights and obligations under German real estate regulations.
Download
Enterprise Subscription Agreement
German law-governed agreement for enterprise-level subscription services, establishing terms for service delivery, usage rights, and compliance requirements.
Download
Development Services Agreement
A German law-governed agreement for development services, outlining terms for technology development projects including scope, deliverables, and legal compliance.
Download
Customer Protection Agreement
A German law-governed agreement establishing consumer protection framework and rights in business-to-consumer relationships.
Download
Clearing Agreement
German law-governed agreement establishing terms and conditions for clearing services between a clearing member and clearing house/CCP, incorporating EU and German regulatory requirements.
Download
Administrative Contract
A German law Administrative Contract (öffentlich-rechtlicher Vertrag) establishing a formal relationship between public authorities and other entities under German administrative law.
Download
Transfer Contract
A German law-governed contract facilitating the formal transfer of assets, rights, or obligations between parties, structured according to German Civil Code requirements.
Download
Payment Settlement Agreement
A German law-governed agreement that establishes terms for settling outstanding payment obligations between parties, structured according to BGB requirements.
Download
Dispatcher Agreement
A German law-governed agreement defining the relationship and obligations between a company and its dispatch service provider, aligned with German transportation and labor regulations.
Download
Staffing Agreement
German law-governed agreement between a staffing agency and client company for temporary staffing services, ensuring compliance with AÜG and related labor regulations.
Download
Personal Services Contract
German law-governed agreement for personal services provision between independent contractors and clients, ensuring compliance with BGB requirements.
Download
Staff Contract
A comprehensive employment agreement compliant with German labor law and EU regulations, establishing terms and conditions of employment.
Download
Volunteer Agreement
German law-governed Volunteer Agreement establishing the framework for voluntary work relationships, including key protections and obligations under German regulations.
Download
Home Construction Contract
A German law-governed contract for residential construction projects, complying with BGB requirements and consumer protection regulations.
Download
Home Repair Contract
A German law-compliant contract between a contractor and homeowner for residential repair work, governed by the BGB and German consumer protection regulations.
Download
Truck Driver Contract Agreement
A German law-governed employment agreement between a transport company and truck driver, incorporating EU transport regulations and German labor law requirements.
Download
Data Processing Agreement
A German-law compliant agreement governing personal data processing relationships under GDPR and BDSG requirements.
Download
Landscape Contract
A German law-governed contract for landscaping services, including design, installation, and maintenance of outdoor spaces.
Download
Graphic Design Contract
A German law contract for graphic design services, covering project scope, deliverables, and rights transfer under German civil and copyright law.
Download
Guarantee Contract
A German law guarantee agreement establishing a guarantor's commitment to secure a principal debtor's obligations to a beneficiary, governed by the German Civil Code (BGB).
Download
Volunteer Agreement Form
A German-law compliant agreement establishing the terms and conditions of voluntary service between an organization and a volunteer, ensuring clear distinction from employment relationships.
Download
Design Services Agreement
A German law-governed agreement establishing terms and conditions for professional design services, including scope, deliverables, and intellectual property rights.
Download
Loan Guarantee Agreement
A German law-governed agreement where a guarantor assumes responsibility for a borrower's loan obligations, structured under the German Civil Code (BGB).
Download
ұԾ’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; ұԾ’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
We are ISO27001 certified, so your data is secure
Organizational security:
You retain IP ownership of your documents and their information
You have full control over your data and who gets to see it
.png)