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This Cloud Hosting Agreement is essential for organizations seeking to establish or receive cloud hosting services under Danish jurisdiction. It serves as the primary contract governing the relationship between cloud service providers and their customers, addressing critical aspects such as service delivery, data protection, security measures, and compliance requirements. The agreement is particularly relevant in the context of Danish and EU regulatory frameworks, including GDPR, the Danish Data Protection Act, and e-commerce regulations. It provides comprehensive coverage of service levels, technical specifications, security protocols, and operational procedures while ensuring compliance with Danish legal requirements. This document is crucial for businesses operating in Denmark or choosing Danish law as their governing law for cloud hosting services.

1. Parties: Identification of the cloud service provider and customer, including business details and registration numbers

2. Background: Context of the agreement and brief description of the cloud hosting services to be provided

3. Definitions: Definitions of key terms used throughout the agreement, including technical terminology

4. Services: Detailed description of the cloud hosting services, including scope and specifications

5. Service Provider Obligations: Core obligations of the provider including service delivery, maintenance, and support

6. Customer Obligations: Customer responsibilities including payment, cooperation, and acceptable use policies

7. Service Levels: Service level commitments, metrics, and remedies for failure to meet SLAs

8. Security Requirements: Security measures, protocols, and compliance requirements

9. Data Protection: GDPR compliance measures, data processing terms, and data security requirements

10. Intellectual Property: IP rights, licenses, and restrictions related to the service and customer data

11. Fees and Payment: Pricing, payment terms, invoicing, and late payment consequences

12. Term and Termination: Duration, renewal, termination rights, and consequences of termination

13. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements

14. Confidentiality: Protection of confidential information and trade secrets

15. Force Majeure: Events excusing performance and related procedures

16. General Provisions: Standard boilerplate including notices, assignment, amendments, and governing law