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Data Outsourcing Agreement
"I need a Data Outsourcing Agreement for my healthcare software company to engage a cloud service provider who will process patient data in Germany, with strict security measures and GDPR compliance requirements."
1. Parties: Identification of the data controller (client) and data processor (service provider), including full legal names and addresses
2. Background: Context of the agreement, nature of the business relationship, and purpose of data processing
3. Definitions: Key terms used in the agreement, including technical terms and those defined by GDPR and BDSG
4. Scope of Services: Detailed description of data processing services to be provided
5. Data Protection Obligations: Core GDPR and BDSG compliance requirements, including data processing principles and obligations
6. Technical and Organizational Measures: Security measures required for data protection and processing
7. Sub-processors: Rules and procedures for engaging sub-processors
8. Audit Rights: Client's rights to audit the service provider's compliance
9. Data Breach Notification: Procedures for handling and reporting data breaches
10. Confidentiality: Confidentiality obligations regarding processed data and business information
11. Liability and Indemnification: Allocation of risks and responsibilities between parties
12. Term and Termination: Duration of agreement and termination provisions
13. Return or Deletion of Data: Obligations regarding data handling upon contract termination
14. Governing Law and Jurisdiction: Specification of German law application and jurisdiction
15. General Provisions: Standard contractual clauses including severability, entire agreement, and amendments
1. International Data Transfers: Required if data will be transferred outside the EU/EEA
2. Industry-Specific Compliance: Additional requirements for regulated industries (e.g., healthcare, financial services)
3. Business Continuity: Disaster recovery and business continuity requirements for critical services
4. Service Levels: Specific performance metrics and service level agreements
5. Insurance Requirements: Specific insurance coverage requirements for high-risk processing
6. Joint Controller Provisions: Required if parties act as joint controllers under GDPR
7. Exit Management: Detailed transition provisions for complex service arrangements
1. Schedule 1 - Processing Details: Detailed description of data processing activities, categories of data, and purposes
2. Schedule 2 - Technical and Organizational Measures: Detailed security measures and controls implemented by the processor
3. Schedule 3 - Approved Sub-processors: List of pre-approved sub-processors and their processing activities
4. Schedule 4 - Service Level Agreement: Detailed service levels and performance metrics
5. Schedule 5 - Fee Schedule: Pricing and payment terms for services
6. Schedule 6 - Standard Contractual Clauses: EU SCCs for international data transfers if applicable
7. Appendix 1 - Data Breach Response Plan: Detailed procedures for handling data breaches
8. Appendix 2 - Audit Requirements: Specific procedures and requirements for compliance audits
Authors
Information Technology
Healthcare
Financial Services
Insurance
E-commerce
Manufacturing
Telecommunications
Professional Services
Education
Public Sector
Retail
Logistics
Pharmaceuticals
Energy
Consulting
Legal
Information Technology
Compliance
Data Protection
Information Security
Procurement
Risk Management
Operations
Vendor Management
Privacy
Corporate Governance
Chief Information Officer
Data Protection Officer
Privacy Officer
Legal Counsel
Compliance Manager
IT Director
Risk Manager
Procurement Manager
Information Security Manager
Operations Director
Chief Technology Officer
Contract Manager
Chief Privacy Officer
IT Security Manager
Vendor Manager
Chief Legal Officer
Chief Compliance Officer
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