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A Repair Request Form helps tenants and property owners in Switzerland formally document needed repairs and maintenance issues. This standardized document, aligned with Swiss tenancy law (OR Art. 259), creates a clear record when something needs fixing - from broken appliances to structural problems.

By submitting this form, tenants officially notify their landlords about issues while protecting their legal rights under Swiss housing regulations. The form typically includes details about the problem, its location, when it was discovered, and any safety concerns. Many Swiss property management companies now offer digital versions through their tenant portals, making it easier to track repair histories and response times.

Submit a Repair Request Form as soon as you notice issues in your Swiss rental property - from leaky faucets to malfunctioning heating systems. Using this form right away helps protect your rights under Swiss tenancy law and creates a clear timeline for addressing problems.

File the form immediately for urgent issues that affect safety or habitability, like electrical faults or water damage. For minor repairs, submit it within a reasonable timeframe, typically within 3-5 days of discovering the problem. This approach maintains good landlord relations while ensuring proper documentation under OR Art. 259. Remember to keep a copy for your records and follow up if you don't receive a response within the standard 14-day period.

• Standard Digital Form: The most common version, available through Swiss property management portals, includes basic issue description, location, and contact details
• Emergency Repair Request: Features priority indicators and 24/7 contact information for urgent issues like burst pipes or electrical hazards
• Detailed Technical Form: Used for complex repairs, includes space for measurements, photos, and technical specifications
• Communal Property Form: Specifically designed for issues in shared spaces of multi-unit buildings, following cantonal regulations
• Commercial Tenant Version: Adapted for business properties, incorporating specific clauses from Swiss commercial tenancy laws

• Tenants: Submit Repair Request Forms to document maintenance issues and protect their rights under Swiss tenancy law
• Property Managers: Process and coordinate repairs, maintain documentation, and ensure compliance with response timeframes
• Landlords: Review requests, authorize repairs, and fulfill their maintenance obligations under OR Art. 259
• Maintenance Contractors: Receive work orders based on approved repair requests and execute necessary repairs
• Building Administrators: Oversee repair requests for multi-unit properties and coordinate with property management teams

• Property Details: Gather your rental agreement number, exact address, and unit identification
• Issue Documentation: Take clear photos and notes about the problem, including when you first noticed it
• Contact Information: Include your phone number and preferred contact times for repair access
• Safety Assessment: Note any immediate risks to health or property that require urgent attention
• Previous Communications: Document any prior conversations about this issue with your landlord
• Access Instructions: Provide details about building entry and any special access requirements

• Property Identification: Full address and unit details as registered in the rental agreement
• Issue Description: Clear explanation of the repair needed, aligned with OR Art. 259 requirements
• Urgency Classification: Statement indicating repair priority level and safety implications
• Access Authorization: Permission for landlord/contractors to enter premises for repairs
• Tenant Details: Legal name, contact information, and rental agreement reference
• Date and Signature: Clear timestamp of submission and tenant's signature
• Documentation Section: Space for attaching photos or previous correspondence

A Repair Request Form differs significantly from an Incident and Non-Conformance Management Form in several key ways, though both deal with property issues in Switzerland.

• Primary Purpose: Repair Request Forms focus specifically on maintenance and repairs needed in rental properties, while Incident Forms document broader issues including accidents, safety violations, or regulatory non-compliance
• Legal Framework: Repair requests operate under Swiss tenancy law (OR Art. 259), whereas Incident Forms align with workplace safety and liability regulations
• Response Timeline: Repair requests typically require action within 14 days for non-urgent matters, while Incident Forms often demand immediate investigation and corrective actions
• Documentation Requirements: Repair requests need basic problem description and location details, but Incident Forms require extensive documentation including root cause analysis and preventive measures