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1. Content Creation Services: Detailed terms for content creation if included in the service scope

2. Crisis Management: Procedures and responsibilities for handling social media crises

3. Influencer Management: Terms and conditions for managing influencer relationships if applicable

4. Training and Support: Details of training and support services if provided

5. Intellectual Property Rights: Specific IP terms if content creation or brand assets are involved

6. Social Media Advertising: Terms for paid social media advertising services if included

7. Multi-Platform Management: Specific terms for managing multiple social media platforms

8. Analytics and Reporting: Detailed analytics and reporting requirements if advanced reporting is needed

1. Schedule A - Service Level Metrics: Detailed performance metrics, KPIs, and measurement criteria

2. Schedule B - Fee Structure: Detailed pricing, payment terms, and additional costs

3. Schedule C - Platform-Specific Requirements: Specific requirements and procedures for each social media platform

4. Schedule D - Response Time Matrix: Defined response times for different types of social media interactions

5. Schedule E - Reporting Templates: Standard templates for performance and activity reporting

6. Appendix 1 - Technical Requirements: Technical specifications and requirements for service delivery

7. Appendix 2 - Emergency Contact List: List of key contacts and escalation procedures

8. Appendix 3 - Content Guidelines: Brand guidelines and content creation standards