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Phishing Policy

Phishing Policy Template for South Africa

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Key Requirements PROMPT example:

Phishing Policy

"I need a Phishing Policy for a South African financial services company that complies with POPIA and includes specific provisions for protecting customer financial data, with extra emphasis on mobile banking security and third-party vendor management."

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Document background
In response to increasing cyber threats and stringent South African data protection requirements, organizations need a robust Phishing Policy to protect against sophisticated phishing attacks. This document is essential for compliance with the Protection of Personal Information Act (POPIA), Cybercrimes Act, and Electronic Communications and Transactions Act (ECTA). The Phishing Policy establishes guidelines for email security, defines incident response procedures, and outlines training requirements for all personnel. It should be implemented by any organization operating in South Africa that uses email communications or handles sensitive data, particularly those in regulated industries or those processing personal information. The policy needs regular updates to address evolving cyber threats and changing regulatory requirements.
Suggested Sections

1. Purpose and Scope: Defines the objective of the policy and its application scope within the organization

2. Definitions: Detailed explanations of technical terms, types of phishing attacks, and relevant cybersecurity concepts

3. Legal Framework: Overview of applicable laws and regulations (POPIA, Cybercrimes Act, etc.) and compliance requirements

4. Roles and Responsibilities: Defines responsibilities of IT team, management, employees, and security officers in preventing and responding to phishing attacks

5. Email Security Guidelines: Specific rules and best practices for handling emails, identifying suspicious messages, and managing attachments

6. Reporting Procedures: Step-by-step process for reporting suspected phishing attempts and security incidents

7. Incident Response: Procedures for handling confirmed phishing attacks and data breaches

8. Training Requirements: Mandatory security awareness training requirements and frequency

9. Policy Violations: Consequences of policy violations and disciplinary measures

10. Review and Updates: Policy review schedule and update procedures

Optional Sections

1. Remote Work Security: Additional guidelines for employees working remotely - include if organization has remote workers

2. Third-Party Risk Management: Guidelines for managing phishing risks from third-party vendors and contractors - include if organization works with external parties

3. Mobile Device Security: Specific guidelines for mobile devices - include if organization has BYOD policy or provides mobile devices

4. Social Media Guidelines: Guidelines for preventing social media-based phishing attacks - include if social media use is prevalent in organization

5. Industry-Specific Requirements: Additional requirements specific to the organization's industry (e.g., financial services, healthcare) - include based on industry

Suggested Schedules

1. Appendix A: Phishing Example Library: Visual examples of common phishing attempts and red flags

2. Appendix B: Incident Response Flowchart: Visual representation of the incident response process

3. Appendix C: Reporting Templates: Standard forms for reporting suspected phishing attempts

4. Appendix D: Contact Information: List of key contacts for incident reporting and response

5. Appendix E: Training Materials: Reference materials for security awareness training

6. Appendix F: Technical Controls: List of implemented technical controls and security measures

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions









































Clauses

























Relevant Industries

Financial Services

Healthcare

Government

Education

Retail

Technology

Manufacturing

Professional Services

Telecommunications

Energy and Utilities

Non-profit Organizations

Insurance

Legal Services

Relevant Teams

Information Technology

Information Security

Compliance

Risk Management

Human Resources

Legal

Training and Development

Operations

Customer Service

Executive Leadership

Internal Audit

Communications

Relevant Roles

Chief Information Security Officer (CISO)

IT Director

Information Security Manager

Compliance Officer

Risk Manager

IT Security Specialist

Data Protection Officer

Human Resources Director

Training Manager

Systems Administrator

Network Administrator

Chief Technology Officer (CTO)

Chief Information Officer (CIO)

Security Awareness Coordinator

Department Managers

Executive Directors

Industries






Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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