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Phishing Policy
"I need a comprehensive Phishing Policy for our Swiss private bank that complies with FINMA guidelines and includes specific provisions for handling high-net-worth client data, with planned implementation by March 2025."
1. Purpose and Scope: Defines the objective of the policy and its applicability within the organization
2. Definitions: Clear explanations of technical terms, types of phishing attacks, and other relevant terminology
3. Legal Framework: Reference to relevant Swiss laws and regulations, including FADP/DSG and criminal code provisions
4. Roles and Responsibilities: Defines responsibilities for IT security team, management, and employees
5. Phishing Prevention Measures: Details of technical and organizational measures to prevent phishing attacks
6. Email Usage Guidelines: Specific rules and best practices for handling emails and suspicious messages
7. Incident Reporting Procedures: Step-by-step process for reporting suspected phishing attempts
8. Response Protocol: Procedures for handling confirmed phishing incidents
9. Training Requirements: Mandatory security awareness training and phishing simulation requirements
10. Compliance and Enforcement: Consequences of policy violations and enforcement measures
11. Policy Review and Updates: Frequency and process for reviewing and updating the policy
1. Industry-Specific Requirements: Additional requirements for regulated industries (e.g., banking, healthcare)
2. Remote Work Considerations: Special guidelines for employees working remotely or using personal devices
3. Third-Party Risk Management: Guidelines for managing phishing risks related to vendors and contractors
4. Social Media Guidelines: Specific guidance for preventing social media-based phishing attacks
5. Mobile Device Protection: Specific guidelines for preventing and handling phishing attempts on mobile devices
6. Cross-Border Data Considerations: Additional requirements for organizations handling international data transfers
1. Appendix A - Phishing Identification Checklist: Visual guide and checklist for identifying potential phishing attempts
2. Appendix B - Incident Response Flowchart: Visual representation of the incident response process
3. Appendix C - Reporting Templates: Standard forms for reporting phishing incidents
4. Appendix D - Training Materials: Reference materials and guidelines for security awareness training
5. Appendix E - Contact Information: List of key contacts for incident reporting and response
6. Appendix F - Technical Controls: Detailed technical specifications for email filtering and security controls
Authors
Banking and Financial Services
Healthcare
Insurance
Technology
Manufacturing
Retail
Professional Services
Education
Government
Telecommunications
Energy
Transportation and Logistics
Non-Profit Organizations
Media and Entertainment
Information Technology
Information Security
Compliance
Legal
Human Resources
Risk Management
Internal Audit
Training and Development
Operations
Customer Service
Executive Leadership
Chief Information Security Officer (CISO)
Chief Information Officer (CIO)
IT Security Manager
Compliance Officer
Risk Manager
Data Protection Officer
IT Director
Security Analyst
Network Administrator
Human Resources Director
Legal Counsel
Department Managers
Training Coordinator
System Administrator
Help Desk Manager
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