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1. B-BBEE Provisions: Required when parties need to address B-BBEE compliance and reporting

2. Foreign Currency Provisions: Include when transactions involve cross-border payments or foreign currency

3. Change Control: Include for complex relationships requiring formal change management procedures

4. Business Continuity: Include when service continuity is critical to the relationship

5. Anti-Corruption: Include for international relationships or when required by corporate policies

6. Environmental, Social and Governance: Include when ESG compliance is important to the relationship

7. Security Requirements: Include when dealing with sensitive information or systems access

8. Personnel Requirements: Include when specific qualifications or vetting of personnel is required

9. Competition Law Compliance: Include when parties are competitors or in regulated industries

1. Schedule 1 - Governance Structure: Details of management structure, key personnel, and meeting cadence

2. Schedule 2 - Service Categories: List and description of service categories that may be ordered

3. Schedule 3 - Standard Terms for Statements of Work: Template and standard terms for all statements of work

4. Schedule 4 - Pricing Principles: Detailed pricing methodology and rate cards

5. Schedule 5 - Service Levels: Detailed service level metrics and measurement methodology

6. Schedule 6 - Technical Standards: Technical requirements and standards applicable to all services

7. Schedule 7 - Security Requirements: Detailed security policies and requirements

8. Schedule 8 - Form of Change Order: Template for documenting changes to services or terms

9. Appendix A - Template Statement of Work: Standard format for creating statements of work

10. Appendix B - Incident Response Plan: Procedures for handling and escalating incidents