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Master Relationship Agreement

Master Relationship Agreement Template for Ireland

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Key Requirements PROMPT example:

Master Relationship Agreement

"I need a Master Relationship Agreement under Irish law for a software development company providing services to multiple EU financial institutions, with particular emphasis on data protection and security requirements, planned to be implemented by March 2025."

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Document background
The Master Relationship Agreement (MRA) is designed for situations where parties anticipate an ongoing business relationship involving multiple services, projects, or transactions over time. It is particularly suited for the Irish market and complies with both Irish and EU legislation, including data protection requirements. The MRA establishes the fundamental legal and commercial framework, while allowing flexibility through statements of work for specific engagements. This approach reduces negotiation time for individual transactions and ensures consistency across the relationship. The document typically includes key provisions for governance, risk allocation, compliance requirements, and operational procedures, making it suitable for complex business relationships where multiple services or deliverables are contemplated over time.
Suggested Sections

1. Parties: Identification of the contracting parties and their registered details

2. Background: Context of the agreement and business relationship

3. Definitions and Interpretation: Key terms used throughout the agreement and rules of interpretation

4. Structure of Agreement: Hierarchy of documents, relationship with statements of work, and order of precedence

5. Term and Termination: Duration of the agreement, renewal provisions, and termination rights

6. Statements of Work: Process for creating, approving and managing statements of work

7. Obligations of the Parties: Core responsibilities and commitments of each party

8. Pricing and Payment Terms: General principles for pricing, payment terms, invoicing, and dispute procedures

9. Intellectual Property Rights: Ownership and licensing of IP, including pre-existing and newly created IP

10. Confidentiality: Protection and handling of confidential information

11. Data Protection: GDPR compliance and data handling requirements

12. Liability and Indemnities: Risk allocation between parties, limitation of liability, and indemnification obligations

13. Insurance: Required insurance coverage and minimum limits

14. Force Majeure: Handling of events beyond parties' reasonable control

15. Dispute Resolution: Process for resolving disputes, including escalation procedures

16. General Provisions: Standard boilerplate clauses including notices, assignment, and governing law

Optional Sections

1. Compliance with Laws: Required for regulated industries or when specific regulatory compliance needs emphasis

2. Security Requirements: Include when handling sensitive data or systems access is required

3. Business Continuity: Essential for critical services or high-dependency relationships

4. Personnel and Key Staff: Include when specific individuals are critical to service delivery

5. Audit Rights: Important for regulated industries or when compliance verification is necessary

6. Environmental Requirements: Include for relationships with environmental impact or ESG considerations

7. Anti-Bribery and Corruption: Important for international relationships or high-risk jurisdictions

8. Change Control: Include when formal process for changes to services or requirements is needed

9. Service Levels: Include when general performance standards need to be established at master agreement level

10. Parent Company Guarantee: Include when financial security from a parent company is required

Suggested Schedules

1. Schedule 1 - Governance and Escalation Procedures: Details of relationship management structure and escalation paths

2. Schedule 2 - Form of Statement of Work: Template for creating new statements of work

3. Schedule 3 - Pricing Framework: General pricing principles and rate cards

4. Schedule 4 - Service Levels Framework: Basic service level principles and measurement methodology

5. Schedule 5 - Security Requirements: Detailed security protocols and requirements

6. Schedule 6 - Data Processing Agreement: GDPR-compliant data processing terms

7. Schedule 7 - Business Continuity Requirements: Detailed business continuity and disaster recovery requirements

8. Schedule 8 - Approved Subcontractors: List of pre-approved subcontractors and related terms

9. Appendix A - Contact Details: Key contacts and notice details for both parties

10. Appendix B - Technical Standards: Required technical standards and specifications

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions


































































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Relevant Industries

Information Technology

Professional Services

Financial Services

Healthcare

Telecommunications

Manufacturing

Consulting

Business Process Outsourcing

Software Development

Cloud Services

Logistics

Engineering

Relevant Teams

Legal

Procurement

Commercial

Finance

Operations

Risk & Compliance

Business Development

Account Management

Project Management

Information Security

Data Protection

Technical Operations

Relevant Roles

Chief Legal Officer

Head of Procurement

Commercial Director

Contract Manager

Legal Counsel

Procurement Manager

Business Development Director

Chief Financial Officer

Operations Director

Risk Manager

Compliance Officer

Account Director

Project Manager

General Counsel

Chief Operating Officer

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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