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Facility Management Agreement
"I need a Facility Management Agreement for my office building in Johannesburg, where I want to outsource all building maintenance, security, and cleaning services to a professional facility management company, with strict KPIs and monthly reporting requirements."
1. Parties: Identification of the Property Owner/Client and the Facility Management Service Provider
2. Background: Context of the agreement, property details, and purpose of the facility management services
3. Definitions and Interpretation: Detailed definitions of terms used throughout the agreement and rules of interpretation
4. Appointment and Duration: Formal appointment of the facility manager and term of the agreement, including renewal terms
5. Scope of Services: Detailed description of the core facility management services to be provided
6. Service Provider Obligations: Key responsibilities and duties of the facility manager
7. Client Obligations: Responsibilities and duties of the property owner/client
8. Performance Standards: Required service levels and quality standards
9. Fees and Payment Terms: Compensation structure, payment schedule, and related financial terms
10. Staff and Subcontractors: Requirements for personnel and subcontractor management
11. Compliance and Reporting: Regulatory compliance obligations and reporting requirements
12. Insurance and Liability: Insurance requirements and allocation of risks
13. Termination: Grounds and procedures for contract termination
14. Dispute Resolution: Procedures for handling disputes between parties
15. General Provisions: Standard boilerplate clauses including notices, amendments, governing law
1. Environmental Management: Specific environmental obligations and sustainability requirements - include when the property has specific environmental certifications or requirements
2. Emergency Response: Detailed procedures for emergency situations - include for high-risk or complex facilities
3. Security Services: Specific security management requirements - include when security services are part of the scope
4. Utilities Management: Specific provisions for managing utilities - include when utility management is a key component
5. Asset Management: Detailed asset management requirements - include when the scope includes significant asset management responsibilities
6. Technology and Systems: Requirements for facility management software and systems - include when specific technology solutions are required
7. Change Management: Procedures for handling changes in services or requirements - include for complex or long-term agreements
8. Transition Services: Requirements for handover from previous provider - include when taking over from existing provider
1. Schedule 1: Property Details: Detailed description of the property/facilities under management
2. Schedule 2: Scope of Services: Detailed breakdown of all services to be provided
3. Schedule 3: Service Levels: Specific performance metrics and service level requirements
4. Schedule 4: Fee Schedule: Detailed breakdown of fees, charges, and payment terms
5. Schedule 5: Key Personnel: Details of key staff members and their roles
6. Schedule 6: Required Reports: List and templates of required reports and reporting frequencies
7. Schedule 7: Equipment Inventory: List of equipment and assets under management
8. Schedule 8: Maintenance Schedule: Planned maintenance schedules and procedures
9. Appendix A: Emergency Procedures: Detailed emergency response procedures
10. Appendix B: Compliance Checklist: Checklist of regulatory compliance requirements
Authors
Real Estate
Commercial Property
Retail
Healthcare
Education
Industrial
Hospitality
Office Buildings
Residential Property
Manufacturing
Logistics
Public Sector
Operations
Facilities
Property Management
Legal
Procurement
Risk Management
Maintenance
Health and Safety
Asset Management
Contract Administration
Real Estate
Facility Manager
Property Manager
Operations Director
Chief Operations Officer
Maintenance Manager
Building Services Manager
Real Estate Manager
Asset Manager
Procurement Manager
Contract Manager
Legal Counsel
Risk Manager
Health and Safety Officer
Sustainability Manager
Building Engineer
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