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1. Performance Targets: Specific performance metrics and KPIs, used when quantifiable targets are part of the agreement

2. Marketing and Promotion: Marketing obligations and restrictions, included when vendor has promotional responsibilities

3. Training Requirements: Staff training obligations, included when specific expertise or certification is required

4. Insurance Requirements: Specific insurance coverage requirements, used for high-value or high-risk arrangements

5. Data Protection: POPIA compliance clauses, included when personal information processing is involved

6. B-BBEE Compliance: B-BBEE requirements and commitments, included when relevant to the commercial relationship

7. Change Control: Process for managing changes to services or products, used in complex supply arrangements

8. Business Continuity: Disaster recovery and business continuity requirements, for critical supply relationships

1. Schedule 1: Products/Services: Detailed description of products or services covered by the agreement

2. Schedule 2: Pricing Schedule: Detailed pricing structure, rates, and any volume-based discounts

3. Schedule 3: Service Levels: Specific service level requirements and measurement criteria

4. Schedule 4: Territory Definition: Detailed description of geographical territory covered by exclusivity

5. Schedule 5: Technical Specifications: Detailed technical requirements and specifications

6. Schedule 6: Key Personnel: List of key personnel responsible for contract management

7. Appendix A: Required Forms: Standard forms for ordering, reporting, or other operational processes

8. Appendix B: Compliance Certificates: Copies of required certifications or compliance documentation