Document background
Client Engagement Letters are essential documents in the South African professional services landscape, used to formalize the relationship between service providers and their clients. These letters serve multiple purposes: they define the scope of work, establish expectations, outline fee structures, and ensure compliance with local regulations. A well-drafted Client Engagement Letter must comply with South African legislation, including the Consumer Protection Act 68 of 2008, the Protection of Personal Information Act (POPIA), and industry-specific regulations. The document is typically used at the commencement of a new client relationship or when establishing new services for existing clients, providing clarity and protection for both parties while meeting regulatory requirements for professional service providers in South Africa.
