Document background
The Client Engagement Agreement serves as the foundational document for establishing professional service relationships in South Africa. It is typically used when a service provider begins a new client relationship or formalizes an existing one, requiring compliance with South African legal framework including the Consumer Protection Act, POPIA, and industry-specific regulations. This document is essential for protecting both parties' interests by clearly defining the scope of services, payment terms, confidentiality obligations, and other critical aspects of the professional relationship. It incorporates necessary provisions for data protection, dispute resolution, and liability limitations while remaining flexible enough to accommodate various service types and industry requirements. The agreement should be customized based on the specific nature of services, client type, and regulatory requirements applicable to the particular engagement.
