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Client Engagement Agreement
"I need a Client Engagement Agreement for my Dubai-based management consulting firm to provide strategic advisory services to a multinational retail company, with specific provisions for data protection and cross-border service delivery."
1. Parties: Identification of the service provider and client, including full legal names, addresses, and registration details
2. Background: Context of the engagement and brief description of the parties' business relationship
3. Definitions: Key terms used throughout the agreement, including specific service-related terminology
4. Scope of Services: Detailed description of services to be provided, including specific deliverables and exclusions
5. Term and Timeline: Duration of the engagement and key milestone dates
6. Fees and Payment Terms: Fee structure, payment schedule, expenses, and invoicing procedures
7. Obligations of Service Provider: Provider's responsibilities, service standards, and professional commitments
8. Client Responsibilities: Client's obligations, including provision of information and cooperation
9. Confidentiality: Confidentiality obligations and data protection requirements
10. Intellectual Property: Ownership and usage rights of deliverables and pre-existing materials
11. Limitation of Liability: Caps on liability and exclusions in accordance with UAE law
12. Termination: Termination rights, notice periods, and consequences of termination
13. General Provisions: Standard clauses including governing law, notices, and entire agreement
14. Execution: Signature blocks and execution formalities
1. Anti-Money Laundering Compliance: Required when services fall under AML regulations, detailing compliance requirements and procedures
2. Force Majeure: Optional clause addressing unforeseen circumstances, particularly relevant post-COVID
3. Non-Solicitation: Optional clause preventing parties from hiring each other's employees
4. Insurance: Required when specific insurance coverage needs to be maintained
5. Data Protection: Detailed section required when processing personal data is a significant part of services
6. Dispute Resolution: Optional detailed procedures for handling disputes, including mediation provisions
7. Language: Required when agreement needs to be bilingual Arabic/English
8. Subcontracting: Required when service provider may need to subcontract certain services
1. Schedule 1 - Scope of Services: Detailed breakdown of services, methodologies, and deliverables
2. Schedule 2 - Fee Schedule: Detailed fee structure, rates, and payment milestones
3. Schedule 3 - Service Levels: Performance metrics and service level requirements
4. Schedule 4 - Key Personnel: List of key team members and their roles
5. Appendix A - Client Policies: Relevant client policies that service provider must comply with
6. Appendix B - Data Processing Agreement: Required when personal data processing is involved
7. Appendix C - Compliance Requirements: Specific regulatory or compliance requirements applicable to the engagement
Authors
Professional Services
Consulting
Legal Services
Financial Services
Technology Services
Management Consulting
Engineering Services
Architecture
Business Advisory
Accounting and Audit
Marketing and Communications
Healthcare Services
Education and Training
Real Estate Services
Project Management
Legal
Compliance
Business Development
Operations
Finance
Commercial
Risk Management
Client Services
Professional Services
Contracts Administration
Project Management Office
Account Management
Chief Executive Officer
Managing Director
Legal Counsel
Contracts Manager
Business Development Manager
Project Manager
Account Director
Compliance Officer
Risk Manager
Operations Director
Commercial Manager
Finance Director
Partner
Associate Partner
Senior Consultant
Client Relationship Manager
Head of Professional Services
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