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Client Engagement Letter
"I need a Client Engagement Letter for our Swiss wealth management firm to provide financial advisory services to high-net-worth individuals, starting January 2025, with specific attention to FINMA compliance requirements and cross-border services between Switzerland and the EU."
1. Date and Address Block: Formal business letter heading with date and client's complete contact details
2. Greeting and Introduction: Professional salutation and brief introduction expressing appreciation for choosing the firm
3. Purpose of Engagement: Clear statement of the purpose of the engagement and confirmation of instructions received from the client
4. Scope of Services: Detailed description of services to be provided, including any specific limitations or exclusions
5. Team and Key Contacts: Introduction of key team members who will be responsible for service delivery
6. Fees and Payment Terms: Clear explanation of fee structure, billing arrangements, and payment terms
7. Timeline and Deliverables: Expected timelines, key milestones, and deliverables
8. Client Responsibilities: Outline of what is expected from the client to facilitate service delivery
9. Confidentiality: Commitment to maintaining client confidentiality and handling sensitive information
10. Terms and Conditions: Reference to applicable terms and conditions, including liability limitations
11. Acceptance and Confirmation: Instructions for confirming acceptance of the engagement terms
12. Closing and Signature: Professional closing, signature block, and firm details
1. Regulatory Disclosures: Required for regulated services such as financial advisory or legal services, including relevant licensing and regulatory information
2. Conflict of Interest Statement: Declaration of any potential conflicts of interest, used when relevant to the engagement
3. Data Protection Notice: Detailed information about data handling practices, particularly important for engagements involving sensitive personal data
4. Anti-Money Laundering Procedures: Required for financial services or when AML regulations apply
5. Insurance Coverage: Details of professional indemnity insurance, particularly relevant for high-value or high-risk engagements
6. Subcontractor Information: Include when parts of the service will be delegated to third parties
7. International Services Notice: Required when services cross international borders or involve multiple jurisdictions
1. Schedule 1: Detailed Scope of Work: Comprehensive breakdown of services, methodologies, and specific deliverables
2. Schedule 2: Fee Schedule: Detailed breakdown of fees, rates, and charging structures
3. Schedule 3: General Terms and Conditions: Complete set of standard terms and conditions governing the engagement
4. Appendix A: Team Profiles: Detailed information about key team members and their qualifications
5. Appendix B: Service Level Agreement: Specific performance metrics and service standards
6. Appendix C: Data Processing Agreement: Detailed terms for handling personal data in compliance with Swiss data protection laws
7. Appendix D: Required Forms: Any regulatory or compliance forms that need to be completed by the client
Authors
Professional Services
Legal Services
Financial Services
Management Consulting
IT Consulting
Accounting and Audit
Tax Advisory
Corporate Advisory
Investment Banking
Real Estate Advisory
Engineering Consulting
Environmental Consulting
Healthcare Consulting
Human Resources Consulting
Legal
Compliance
Risk Management
Business Development
Client Relations
Operations
Administration
Finance
Professional Standards
Quality Assurance
Document Management
Knowledge Management
Managing Partner
Senior Partner
Engagement Manager
Client Relationship Manager
Legal Counsel
Compliance Officer
Risk Manager
Project Director
Business Development Manager
Principal Consultant
Senior Consultant
Account Executive
Operations Director
Practice Leader
Department Head
Service Line Leader
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