Computer Fraud and Abuse Act (CFAA): Federal law that addresses computer crimes and unauthorized access to computer systems, relevant for defining security obligations and breach responses in the SLA.
Electronic Communications Privacy Act (ECPA): Federal legislation governing the interception and monitoring of electronic communications, important for data handling and privacy provisions in the SLA.
Federal Information Security Management Act (FISMA): Federal law establishing information security standards, particularly relevant if the SaaS provider serves government entities.
Gramm-Leach-Bliley Act: Federal law requiring financial institutions to explain their information-sharing practices and protect sensitive data, applicable if financial services are involved.
Health Insurance Portability and Accountability Act (HIPAA): Federal regulation protecting medical information privacy and security, must be considered if healthcare data is processed.
California Consumer Privacy Act (CCPA): State law providing California residents with data privacy rights, must be addressed if serving California customers.
State Data Breach Notification Laws: Various state-specific requirements for notifying individuals of data breaches, affecting incident response provisions in the SLA.
General Data Protection Regulation (GDPR): EU privacy law that may apply if serving European customers or processing EU resident data.
Federal Trade Commission Act: Federal law prohibiting unfair or deceptive practices, affecting how service guarantees and performance metrics are presented.
Uniform Electronic Transactions Act (UETA): State-adopted uniform law governing electronic transactions and signatures, relevant for SLA execution and enforcement.
Uniform Commercial Code (UCC): State-adopted uniform commercial laws affecting contract formation, performance, and remedies.
E-SIGN Act: Federal law ensuring legal validity of electronic signatures and records, important for SLA execution.
PCI DSS: Payment Card Industry Data Security Standard, mandatory if handling payment card data.
Sarbanes-Oxley Act (SOX): Federal law establishing corporate accountability standards, relevant when dealing with public companies.
Copyright Act: Federal law protecting original works, important for intellectual property provisions in the SLA.
Trade Secret Protection Laws: State and federal laws protecting confidential business information, relevant for confidentiality provisions.
