Fair Debt Collection Practices Act (FDCPA): Federal law that regulates debt collection practices, sets standards for communication with debtors, prohibits harassment and deceptive practices, and requires specific disclosures
Fair Credit Reporting Act (FCRA): Federal law governing credit reporting practices, requiring accurate reporting of debt information and establishing standards for dispute resolution
Gramm-Leach-Bliley Act (GLBA): Federal law regulating the handling of personal financial information, including data security requirements and privacy notice obligations
CFPB Regulations: Consumer Financial Protection Bureau regulations providing additional rules for debt collection, compliance requirements, and communication restrictions
State Licensing Requirements: State-specific requirements for collection agency licensing, including bond requirements and registration obligations
State Consumer Protection Laws: State-specific laws providing additional restrictions on collection practices, disclosure requirements, and consumer rights
State Data Privacy Laws: State-specific requirements for handling personal information and data breach notification requirements
State Collection Timeframes: State-specific regulations regarding statute of limitations and time-barred debt requirements
Compliance Framework: Requirements for maintaining compliance with all applicable federal and state regulations
Liability Allocation: Provisions defining how liability is distributed between the collection agency and the client
Insurance Requirements: Specifications for required insurance coverage and minimum policy amounts
Performance Standards: Defined metrics and standards for measuring the collection agency's performance
Fee Structure: Detailed breakdown of commission rates, fees, and payment terms
Reporting Obligations: Requirements for regular reporting of collection activities, success rates, and financial reconciliation
Data Security Measures: Specific requirements for protecting sensitive information and maintaining data security protocols
Termination Provisions: Conditions and procedures for contract termination, including notice periods and post-termination obligations
