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1. International Collections: Additional terms for cross-border collection services, used when the client requires collection from debtors in other countries

2. Legal Proceedings: Terms regarding initiation and handling of legal proceedings, included when the agency is authorized to take legal action

3. Special Industry Requirements: Specific provisions for regulated industries like banking or healthcare, included based on client's industry

4. Performance Metrics: Detailed performance standards and KPIs, included for larger contracts or when specific performance levels are required

5. Insurance Requirements: Specific insurance coverage requirements, included when the client requires particular insurance levels

6. Subcontracting: Terms governing the use of subcontractors, included when the agency may need to engage third parties

1. Schedule 1 - Fee Schedule: Detailed breakdown of fees, commission rates, and payment terms

2. Schedule 2 - Service Level Agreement: Specific performance metrics, reporting requirements, and service standards

3. Schedule 3 - Operating Procedures: Detailed collection procedures, contact protocols, and escalation processes

4. Schedule 4 - Compliance Requirements: Specific compliance procedures and requirements

5. Appendix A - Reporting Templates: Standard formats for regular reporting and documentation

6. Appendix B - Power of Attorney: Standard form of power of attorney for legal proceedings if applicable

7. Appendix C - Data Protection Protocols: Detailed procedures for handling personal data and maintaining confidentiality