🧰 Software maintenance agreement
A software maintenance agreement is a contract between a software vendor and a customer that sets forth the terms and conditions of the vendor's provision of maintenance and support services to the customer. The agreement covers the scope of services to be provided, the schedule of services, the terms of payment, and other important details.
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Associated business activities
Maintain software
There are multiple reasons to maintain software: ensure it's up-to-date, prevent data loss/corruption, and improve performance/security.
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