Genie saves me time, gives me confidence in handling legal matters, and produces clear, customizable agreements. It's extremely easy to export for signing with a tool like Docusign, and I’ve already recommended it to others!

¶¶Òõ¶ÌÊÓÆµ is a secure intelligent platform that streamlines contract drafting, reviewing, and editing with cutting-edge, AI-powered tools.
✅ Founded by Katherine Kostereva, Creatio focuses on business process automation and CRM solutions. The company rebranded from bpm'online to Creatio in 2019.
✅ AI-superpowered contract drafting, collaboration & review
✅ No-code/low-code platform for business process automation; unified CRM for marketing, sales and service; flexible case management
✅ Lawyer-supported AI and ML at the core of the platform
â“ Some AI capabilities for predictive scoring, next best action recommendations, but not focused on document AI or legal-specific AI applications
✅ Enterprise-grade security measures in place
✅ Data encryption in transit and at rest
✅ Compliant with major security standards, ISO27001 and SOC2
✅ SOC 2 Type II, ISO 27001, GDPR compliant
✅ You own the IP of your data. We don't train our models on your data. None of our partners train their models on your data.
✅ Regional data centers available for data sovereignty requirements
â“ Multiple authentication options (coming soon) (request this feature)
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✅ Single sign-on (SSO), multi-factor authentication, LDAP integration
✅ Granular user permissions and access control features (document level, project level, organization level, party level)
✅ Granular role-based permissions and access controls
✅ Compliant with GDPR and other privacy regulations
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✅ GDPR, CCPA, and other major privacy regulations
✅ Industry-leading AI-assisted contract drafting capabilities (all expected provisions and sections over 20 pages)
⌠No specialized legal document drafting capabilities
✅ Built-in real-time collaboration features just like Office365 or Google Docs (No need to download your red-lined version, and make it editable, then send it on - it's all doable within Genie)
✅ Collaborative workspaces, commenting, and task assignment features
✅ Powerful AI-driven contract analysis, red/amber/green flag reviews every clause (industry-leading improvements coming in 2025)
⌠No specialized contract review functionality
✅ Manage your projects and organise your own template and clause library
✅ No-code/low-code platform for business process automation; unified CRM for marketing, sales and service; flexible case management
â“ No 'dumb' automated workflows. Agentic workflows coming in 2025
✅ Robust workflow and approval management with visual process designer
✅ Full numbering support + AI auto-styling and formatting (coming soon)
⌠Not designed for complex legal document formatting
â“ Not integrated with legal and business tools beyond full .docx compatibility. If you can use a word doc with it, you can use Genie with it.
✅ Extensive marketplace with 400+ ready-to-use applications, templates, and integrations
â“ Just export to .docx and use your existing provider (request this feature)
✅ Integration with third-party e-signature providers like DocuSign
✅ Company and user level reporting and analytics (on request)
✅ Comprehensive dashboards, reports, and analytics capabilities
✅ AI-powered document assembly
â“ Basic document generation templates but not specialized for complex legal documents
✅ Market-leading AI-powered document editing: Ask Genie to edit your styling, reformat a table, or suggestion new clause text. As tracked changes, and private per party. Genie assists with and automates entire workflows, it doesn't just produce text responses.
⌠No AI-powered document editing capabilities
â“ Top-level AI Legal Research available as AI chat within the legal document, some prompting required (request this feature)
⌠No legal research integration
✅ Negotiation tools for multi-party clause-by-clause agreements
⌠No tools specifically designed for contract negotiation
â“ No advanced data extraction or OCR capabilities (request this feature)
✅ Offers data capture and extraction capabilities for business documents, but not specialized for legal documents
✅ Mobile-optimised Web App
✅ Native mobile applications for iOS and Android
â“ Coming soon (request this feature)
✅ Pre-built integrations with major cloud storage providers
✅ Community clause library available for creating modular contracts
⌠No legal clause library
Coming soon - ✅ A library of your private clauses usable only by your legal team
⌠No capability to create or maintain clause libraries
✅ Community template library available to create modular contracts
â“ Marketplace with some business document templates, but not legal-focused
✅ Bring your own library of private templates usable only by your legal team, within Genie
✅ Ability to create and store custom document templates
✅ Seamless integration with Microsoft Word, full styling, tables, formatting compatibility
â“ Basic Microsoft Word integration but not specialized for legal document creation
✅ No known issues (Pre-formatted templates, consistent formatting, tables, cross-version compatibility)
â“ Some users report challenges with complex document formatting requirements
✅ Generally positive reviews
â“ Some users mention steep learning curve, implementation complexity, and customization challenges
✅ Multiple support channels available including phone, whatsapp, email and live chat
✅ Multiple support channels available (email, chat, phone, portal)
✅ Available with our custom plans
✅ Available for enterprise customers
✅ For our custom plans, get setup within 3 days with a guided onboarding plan
â“ Structured implementation process that typically takes several weeks
✅ Established AI-focused legal tech company
✅ 2011 (Previously known as bpm'online until 2019)
✅ Founded in 2017, deep AI integration from inception. A thick layer built with AI specialists and senior lawyers to ensure the models produce high quality legally customised outputs
✅ Native cloud platform with desktop synchronization capabilities
✅ Our AI models are built using proprietary intelligence and research supported by UCL, Imperial College London and Oxford University. Rigorous testing process to ensure the outputs are accurate
✅ Over 110,000 companies have registered to use the Genie platform in total, including 11 FTSE100 firms, 20 Global200 firms, a number of top US banks, and two of the ‘big four’ UK supermarket chains.
✅ Used by thousands of customers across 100+ countries worldwide
✅ 3rd party and proprietary AI models
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✅ Cloud-based (SaaS)
✅ Suitable for in-house legal, law firms, and SMEs
✅ Mid-sized and enterprise businesses across multiple industries including financial services, manufacturing, and professional services
✅ Built as a platform which is versatile across various industries. Focus areas are construction, manufacturing, consultancy and legal services.
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✅ Financial services, manufacturing, retail, professional services
✅ 120+ jurisdictions including the UK, California, Texas, India, Australia, South Africa, Singapore, France, and Germany.
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✅ Global presence with offices in Boston, London, and various international locations
✅ Generous free plan. Transparent subscription plans to suit different needs. Custom plans for orgs handling more than 10 documents per month.
â“ Subscription-based pricing starting at approximately $25-$60 per user per month, depending on product and features
✅ Offers SLAs for custom plans, specifics not public
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✅ 99.9% uptime guarantee for enterprise clients
✅ Fortnightly legal prompt training sessions from ex-Clifford Chance Legal Engineers;
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There's also an active Slack community ()
Community & events: ✅ Active global user community; annual ACCELERATE conference; regular webinars and online events; Creatio Academy for educationTraining: ✅ Comprehensive Creatio Academy with certifications, documentation, and video tutorialsPrompt Training: ⌠No specialized legal prompt engineering training
Self-Serve: ✅ 1-click, no email address required, no card required
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Sales: ✅ 2-3 weeks from pilot to full team adoption
Self-serve: â“ Free trial available but requires registration and setupSales: â“ Typically 1-3 months from purchase to full implementation
✅ Simple 3-step process: try with your document, explore your scenarios, receive 360° assessment
✅ 1-2 weeks from agreement to full implementation
Pilot: â“ Formal pilot process typically required for enterprise deploymentsImplementation Timeline: â“ Implementation typically takes 1-3 months depending on complexity
✅ Consultative, transparent pricing, no hard selling
â“ Traditional enterprise sales cycle with demonstrations and consultative selling
✅ Firefish reduced contract review time by 50%, from 2.5 hrs to 1.25 hrs per document, saving 15+ hrs weekly per person
✅ UNIQA Insurance Group reduced processing time by 30% and increased customer satisfaction by 25%
✅ Average 60% time savings on contract drafting; 50% reduction in review cycles; ROI typically 3x cost
✅ Metrics focus on sales efficiency, customer service improvements, and workflow automation savi