��������Ƶ

An Incident and Non-Conformance Management Policy guides organizations in handling workplace accidents, safety issues, and quality deviations systematically. In Saudi Arabia, this policy helps companies comply with OHSAS standards and the Kingdom's strict workplace safety regulations while maintaining detailed records of incidents and their resolutions.

The policy establishes clear protocols for reporting problems, investigating root causes, and implementing corrective actions. It ensures organizations meet both local Ministry of Labor requirements and international quality standards by creating a standardized approach to handling everything from minor workplace issues to serious safety incidents. This systematic documentation helps prevent future problems and demonstrates regulatory compliance during audits.

Implement an Incident and Non-Conformance Management Policy when your organization needs to track and respond to workplace safety issues, quality deviations, or regulatory breaches. This becomes essential when expanding operations, starting new projects, or responding to Ministry of Labor safety requirements in Saudi Arabia.

The policy proves particularly valuable during safety audits, after workplace incidents, or when seeking ISO certifications. It helps manufacturing facilities, construction sites, and industrial operations maintain compliance with Saudi OHSAS standards while protecting workers and reducing legal exposure. Many organizations activate this policy during major operational changes or after receiving improvement notices from regulatory authorities.

• Basic Safety Incident Policy: Focuses on workplace accidents and immediate response protocols, commonly used in small businesses and retail operations
• Comprehensive QHSE Management System: Integrates quality, health, safety, and environmental non-conformances, suitable for large industrial facilities
• Construction-Specific Policy: Tailored for construction sites with specialized reporting requirements under Saudi building regulations
• Manufacturing Quality Control: Emphasizes product quality deviations and corrective actions in manufacturing settings
• Healthcare Incident Management: Adapted for medical facilities with specific patient safety and clinical quality requirements under Saudi healthcare regulations

• QHSE Managers: Lead the development and implementation of the Incident and Non-Conformance Management Policy, ensuring alignment with Saudi regulations
• Department Heads: Responsible for enforcing policy requirements within their units and reporting incidents to management
• Safety Officers: Monitor compliance, conduct investigations, and maintain incident records as required by Ministry of Labor guidelines
• Employees: Must understand and follow reporting procedures when incidents or non-conformances occur
• External Auditors: Review policy implementation and verify compliance with Saudi OHSAS standards during formal assessments

• Review Current Systems: Document existing incident reporting processes and identify gaps in your safety management procedures
• Gather Requirements: Collect Saudi OHSAS standards, Ministry of Labor guidelines, and industry-specific safety regulations
• Define Roles: Map out responsibility chains for incident reporting, investigation, and corrective actions
• Set Procedures: Establish clear steps for incident classification, documentation, and response timelines
• Create Forms: Design standardized reporting templates that capture all required information under Saudi law
• Internal Review: Have key stakeholders validate the policy aligns with operational needs and regulatory requirements

• Policy Scope: Clear definition of covered incidents and non-conformances under Saudi safety regulations
• Reporting Procedures: Detailed steps for incident notification aligned with Ministry of Labor requirements
• Investigation Protocol: Structured methodology for root cause analysis and evidence documentation
• Corrective Actions: Framework for implementing and monitoring remedial measures
• Documentation Requirements: Specific records maintenance rules per Saudi OHSAS guidelines
• Authority Matrix: Clear delegation of responsibilities and approval hierarchies
• Review Process: Regular evaluation and update procedures to maintain compliance

The Incident and Non-Conformance Management Policy differs significantly from a Health and Safety Policy. While both documents address workplace safety, they serve distinct purposes in Saudi Arabia's regulatory framework.

• Scope and Focus: The Incident Policy specifically deals with handling and documenting accidents and deviations after they occur, while the Health and Safety Policy outlines preventive measures and general safety standards
• Implementation Timing: Health and Safety Policies operate continuously as preventive guidelines, whereas Incident Policies activate when specific events occur
• Regulatory Requirements: Incident Policies must align with Saudi OHSAS incident reporting standards, while Health and Safety Policies follow broader Ministry of Labor workplace safety guidelines
• Documentation Detail: Incident Policies require specific investigation procedures and corrective action plans, unlike the broader safety principles found in Health and Safety Policies