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1. Emergency Services: Terms for emergency maintenance services outside regular schedule, used when 24/7 support is offered

2. Warranty: Guarantees on workmanship and materials, included when specific performance guarantees are offered

3. Subcontractors: Terms regarding the use of subcontractors, included when subcontracting is anticipated

4. Equipment Supply: Terms for supply of parts and equipment, included when provider will supply replacement parts

5. Performance Metrics: Specific service level agreements and KPIs, used in larger commercial contracts

6. Training: Provisions for training client's staff, included when knowledge transfer is part of the service

7. Intellectual Property: IP rights and confidentiality terms, included when proprietary methods or systems are involved

1. Schedule A - Maintenance Schedule: Detailed timeline of planned maintenance activities and frequency

2. Schedule B - Price List: Detailed breakdown of costs, including regular maintenance fees and additional service charges

3. Schedule C - Equipment List: Inventory of equipment/assets covered under the maintenance agreement

4. Schedule D - Service Level Specifications: Detailed technical specifications and performance standards

5. Appendix 1 - Maintenance Procedures: Step-by-step procedures for routine maintenance tasks

6. Appendix 2 - Safety Protocols: Detailed safety procedures and emergency response protocols

7. Appendix 3 - Contact Information: List of key contacts from both parties, including emergency contacts