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1. Transition Services: Include when services require transition from existing providers or systems

2. Business Continuity: Add for critical services requiring disaster recovery and business continuity planning

3. Security Requirements: Include for services involving sensitive data or systems

4. Change Management: Add when service scope may require significant modifications during the term

5. Staff and Personnel: Include when specific staff qualifications or dedicated teams are required

6. Insurance Requirements: Add when specific insurance coverage is necessary for service delivery

7. Compliance with Standards: Include when industry-specific standards or certifications are required

8. Environmental Requirements: Add when services have environmental impact or sustainability requirements

1. Schedule A - Service Specifications: Detailed technical specifications of all managed services

2. Schedule B - Service Level Agreement: Comprehensive SLA metrics, measurements, and penalties

3. Schedule C - Pricing Schedule: Detailed breakdown of all fees, charges, and payment terms

4. Schedule D - Implementation Plan: Timeline and milestones for service implementation

5. Schedule E - Key Personnel: Details of key staff and their roles in service delivery

6. Schedule F - Technical Infrastructure: Specifications of hardware, software, and infrastructure requirements

7. Schedule G - Reporting Templates: Standard formats for performance and service reporting

8. Appendix 1 - Security Policies: Detailed security protocols and compliance requirements

9. Appendix 2 - Escalation Matrix: Contact details and procedures for issue escalation