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1. Environmental Policy: Details of eco-friendly cleaning practices and waste management - include when client has specific environmental requirements

2. Training Program: Staff training and development details - include for larger contracts or specialized cleaning requirements

3. Emergency Response: Procedures for handling emergencies or urgent cleaning needs - include for 24/7 facilities or sensitive environments

4. Insurance Coverage: Detailed insurance information - include for high-value properties or high-risk environments

5. Client References: References from similar clients - include when competing against other providers or for large contracts

6. Innovation and Technology: Description of advanced cleaning technologies - include when targeting modern facilities or tech-focused clients

1. Schedule A - Pricing Schedule: Detailed breakdown of costs for different services and areas

2. Schedule B - Service Frequency Matrix: Detailed matrix showing cleaning frequencies for different areas and tasks

3. Schedule C - Equipment and Materials List: Comprehensive list of cleaning equipment and materials to be used

4. Schedule D - Staff Deployment Plan: Detailed staffing plan showing allocation of personnel

5. Schedule E - Quality Inspection Checklist: Checklist for quality control and performance monitoring

6. Appendix 1 - Company Certifications: Copies of relevant certifications and licenses

7. Appendix 2 - Insurance Certificates: Copies of insurance policies and coverage details

8. Appendix 3 - Sample Reports: Examples of cleaning reports and documentation